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Front office Executive

0 years

1 - 3 Lacs

Kottayam, Kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Customer service Administrative experience Organizational skills Typing In-person Phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Greet guests warmly and assist with check-in/check-out procedures
  • Handle room reservations, cancellations, and modifications
  • Answer phone calls and respond to guest inquiries professionally
  • Maintain accurate guest records and billing information
  • Coordinate with housekeeping and maintenance for room readiness
  • Resolve guest complaints or escalate to supervisors when necessary
  • Monitor lobby cleanliness and ensure a welcoming atmosphere
  • Manage cash transactions and maintain shift reports
  • Promote hotel services and upsell amenities when appropriate
  • Ensure compliance with hotel policies and safety standards

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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Rhythm Kumarakom

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