Front Office Executive

Front Office Executive – Hotel Industry

Location: Temi Tea Bungalow, Eco Adventure Resorts, Sikkim

Experience: 1–2 Years (Hotel Industry Mandatory)
Age Group: 21–28 Years
Preferred Candidates: Individuals from the North East Region

Job Overview:

We are seeking a well-groomed, presentable, and enthusiastic Front Office Executive to be the face of our hotel. The ideal candidate should possess excellent communication skills, a customer-first attitude, and a basic understanding of hospitality accounting and computer operations. Prior experience in a hotel front office role is essential.

Key Responsibilities:

• Welcome and assist guests with check-ins, check-outs, and inquiries.
• Handle front desk operations with efficiency and professionalism.
• Manage reservations, billing, and room assignments using hotel software.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Maintain records, voucher entries and basic front office accounts as per hotel procedures.
• Ensure a clean, neat, and organized front desk area at all times.
• Provide support in other hotel departments during peak hours or high occupancy seasons.

Requirements:

• Minimum 1–2 years of experience in front office operations at a hotel.
• Excellent verbal and written communication skills.
• Presentable appearance with a friendly and approachable demeanor.
• Basic knowledge of hospitality accounting and computer operations.
• Proficiency in MS Office and hotel management software preferred.
• Ability to handle guest requests and resolve issues promptly and professionally.
• Age between 21 and 28 years.

Benefits:

• Free Accommodation Provided
• Staff Food
• Opportunity to grow in a professional and supportive environment

Job Type: Full-time

Pay: ₹14,000.00 - ₹17,000.00 per month

Benefits:

• Food provided

Work Location: In person

Expected Start Date: 01/07/2025