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Front Office Executive

0 years

1 - 2 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Guest Interaction:Greeting guests, providing a positive first impression, and ensuring a pleasant stay.
  • Check-in and Check-out:Managing the process of guest registration, room assignment, and departure procedures.
  • Reservations:Handling reservations via phone, online, or in person, and managing room availability.
  • Information Provision:Answering guest inquiries about hotel facilities, services, and local attractions.
  • Complaint Handling:Addressing guest complaints and concerns in a timely and professional manner, escalating issues to management when necessary.
  • Administrative Tasks:Answering phones, managing mail and packages, maintaining records, and performing data entry.
  • Supervision:In some cases, Front Office Executives may supervise front desk staff, ensuring smooth operations and exceptional service delivery.
  • Coordination:Liaising with other hotel departments (housekeeping, maintenance) to ensure guest needs are met.

Job Type: Full-time

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

  • Day shift

Work Location: In person

Application Deadline: 12/07/2025
Expected Start Date: 12/07/2025

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