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Home
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Jobs in Thane, Maharashtra
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Hotel VITS Sharanam
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Front Office Associate

Front Office Associate

Hotel VITS Sharanam

1 years

|

1 Lacs

Thane, Maharashtra

Posted:17 hours ago| Platform: SimplyHired logo

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Skills Required

Microsoft Word Microsoft Excel In-person Diploma Internship Communication skills Hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Greet Guests on arrival and out on departure
Respond to requests and settle accounts while providing exceptional service
Complete the proper procedure for Check-In & Check Out.
Register Guests by collecting necessary information (like contact details, proper identification documents and exact dates of their stay)
Communicating with internal departments to ensure guest satisfaction.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Desired Candidate Profile:

Diploma / Degree in Hotel Management
Experience in Hotel Industry.
Good communication skill with pleasing personality is a must
Basic knowledge of computer (MS Word, MS Excel)
Able to Cope under Pressure and comfortable with rotational shifts

Benefits:

PF + ESIC + Service Charge + Incentives

Job Types: Full-time, Permanent, Internship

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:

Paid sick time
Provident Fund

Schedule:

Rotational shift

Education:

Diploma (Required)

Experience:

Hotel: 1 year (Required)

Work Location: In person

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Hotel VITS Sharanam

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