Front Office Associate / Front Office Executive

• To attend to guests courteously and deal promptly with their requests and queries
• To have detailed information about the Hotel, city as well as the competition
• To have detailed information regarding arrivals and room requirements
• To have up to date information on daily room occupancy
• To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
• To allocate rooms to all arriving guests
• To maintain up-to date information on room rates, current promotions, offers and packages

• To maintain all guest folios in the manner instructed and type out necessary guest details into the system
• To co-ordinate with housekeeping for clearing of rooms
• To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
• To maintain and settle the guest ledger rendering accountability for the days transactions
• To encash foreign exchange as per regulations
• To maintain guest lockers for safe custody

Job Type: Full-time

Pay: ₹16,000.00 - ₹25,000.00 per month

Work Location: In person