Ghatkopar West, Mumbai/Bombay
INR 0.25 - 0.35 Lacs P.A.
Remote
Full Time
Job Title: Sales Associate Location: R.CITY Mall Department: Store Sales Experience Required: Minimum 3 Years Reporting To: Store Manager Job Summary: We are looking for a dynamic and customer-focused Sales Associate with at least 3 years of experience in retail, preferably in a premium or branded store environment. The ideal candidate should possess excellent communication skills in English and a passion for delivering outstanding customer service. Key Responsibilities: Greet and engage customers in a professional and friendly manner Understand customer needs and provide expert product recommendations Drive sales to achieve individual and store targets Maintain high standards of visual merchandising and store presentation Handle billing, returns, and exchanges efficiently Manage stock levels and assist in inventory processes Stay updated on product knowledge and brand guidelines Build lasting relationships with customers to encourage repeat business Key Requirements: Minimum 3 years of retail sales experience, preferably in a branded/luxury store Strong communication skills in English (spoken and written) Proven ability to meet or exceed sales targets Presentable, confident, and customer-service oriented Flexible to work in shifts, weekends, and holidays as per store requirements Basic knowledge of POS systems and retail operations What We Offer: Competitive salary and performance incentives Opportunity to work with a global brand Training and career development programs
Navi Mumbai
INR 4.8 - 6.6 Lacs P.A.
On-site
Full Time
Job Description As a part of the overall role, there are 3 major areas of responsibility: People, Product and Place. People: Development & Team Building · Assist in Recruiting, Hiring process, and Retention of top talent. · Aids in setting the standard of Team Performance. · Collaborates with Store Manager to set goals that are specific, actionable and based on established KPI’s. · Sets the example by demonstrating personal customer service and selling skills. · Facilitates team-selling skills to deliver Radical Customer Experience utilizing all of the training materials provided. · Consistently building employee knowledge base by engaging in continuous education, role-playing and effective delegation of tasks. · Execute Fossil Brand Philosophy and Company Vision. · Recognizes performance issues and communicates details to Store Manager in a timely fashion. · Partners with Store Manager on Action Plans based on Division of Responsibility (DOR) to exceed goals/plan. People: Leadership and Communication: · Demonstrates and ensures that the store embodies Fossil’s 6 Core values. · Communicates successes, opportunities and solutions to Store Manager. · Is a leader amongst peers. · Participates and is fully engaged in Conference Calls & Team Meetings. · Inspires and motivates others by demonstrating the highest level of personal performance. · Partner Store Manager to drive employee engagement. · Maintains high level of personal integrity (e.g. adhering to Loss Prevention practices and policies, work published schedule, accurate timekeeping records, etc.) and expects the same of their team. Product: · Participates in Floor sets and Plan-o-Gram’s (POG) to ensure they are executed on time and within allowable hours. · Takes part to execute all merchandising tasks within allotted time. · Knows the best sellers, the required placement, and ensures that sales are at or above company performance. · Imparts product knowledge utilizing tools provided. · Provide consistent Radical Customer experience through flawless presentation standards. Place: Operations: · Provides feedback to Stores Manager so schedules are effective and take in to account business trends, & sales associate performance to maximize opportunity. · Maintains neat, clean, and organized total store environment. · Achieves Sales Plan at “M” Meets Expectation. · Achieves Average Dollar Sale (ADS), Items Per Customer (IPC), and Conversion at “M” Meets Expectation. · Meets compliance standards to complete tasks. · Maximize customer experience through effective time & task management plan. · Manages all aspects of Loss Prevention and adheres to external and internal procedures for theft, inventory management and operations controls. · Instill high standards of compliance and hold teams accountable. Skill required · Previous experience in Sales, Customer Service and overall store operations · Excellent customer service skills · Excellent verbal & written communication skills · Strong leadership and problem solving skills · Ability to work in a fast-paced environment Ability to motivate others · Ability to motivate others · Must be a team player · Proficiency in MS Office · Ability to work under pressure and meet deadlines Qualification & Experience · Any graduation Location – Retail Store PAN India Reporting Structure Reports to : Store Manager Company Info: www.fossil.com
Pune
INR 4.8 - 6.6 Lacs P.A.
On-site
Full Time
Job Description As a part of the overall role, there are 3 major areas of responsibility: People, Product and Place. People: Development & Team Building · Assist in Recruiting, Hiring process, and Retention of top talent. · Aids in setting the standard of Team Performance. · Collaborates with Store Manager to set goals that are specific, actionable and based on established KPI’s. · Sets the example by demonstrating personal customer service and selling skills. · Facilitates team-selling skills to deliver Radical Customer Experience utilizing all of the training materials provided. · Consistently building employee knowledge base by engaging in continuous education, role-playing and effective delegation of tasks. · Execute Fossil Brand Philosophy and Company Vision. · Recognizes performance issues and communicates details to Store Manager in a timely fashion. · Partners with Store Manager on Action Plans based on Division of Responsibility (DOR) to exceed goals/plan. People: Leadership and Communication: · Demonstrates and ensures that the store embodies Fossil’s 6 Core values. · Communicates successes, opportunities and solutions to Store Manager. · Is a leader amongst peers. · Participates and is fully engaged in Conference Calls & Team Meetings. · Inspires and motivates others by demonstrating the highest level of personal performance. · Partner Store Manager to drive employee engagement. · Maintains high level of personal integrity (e.g. adhering to Loss Prevention practices and policies, work published schedule, accurate timekeeping records, etc.) and expects the same of their team. Product: · Participates in Floor sets and Plan-o-Gram’s (POG) to ensure they are executed on time and within allowable hours. · Takes part to execute all merchandising tasks within allotted time. · Knows the best sellers, the required placement, and ensures that sales are at or above company performance. · Imparts product knowledge utilizing tools provided. · Provide consistent Radical Customer experience through flawless presentation standards. Place: Operations: · Provides feedback to Stores Manager so schedules are effective and take in to account business trends, & sales associate performance to maximize opportunity. · Maintains neat, clean, and organized total store environment. · Achieves Sales Plan at “M” Meets Expectation. · Achieves Average Dollar Sale (ADS), Items Per Customer (IPC), and Conversion at “M” Meets Expectation. · Meets compliance standards to complete tasks. · Maximize customer experience through effective time & task management plan. · Manages all aspects of Loss Prevention and adheres to external and internal procedures for theft, inventory management and operations controls. · Instill high standards of compliance and hold teams accountable. Skill required · Previous experience in Sales, Customer Service and overall store operations · Excellent customer service skills · Excellent verbal & written communication skills · Strong leadership and problem solving skills · Ability to work in a fast-paced environment Ability to motivate others · Ability to motivate others · Must be a team player · Proficiency in MS Office · Ability to work under pressure and meet deadlines Qualification & Experience · Any graduation Location – Retail Store PAN India Reporting Structure Reports to : Store Manager Company Info: www.fossil.com
Bengaluru/Bangalore
INR 4.8 - 6.6 Lacs P.A.
On-site
Full Time
Job Description As a part of the overall role, there are 3 major areas of responsibility: People, Product and Place. People: Development & Team Building · Assist in Recruiting, Hiring process, and Retention of top talent. · Aids in setting the standard of Team Performance. · Collaborates with Store Manager to set goals that are specific, actionable and based on established KPI’s. · Sets the example by demonstrating personal customer service and selling skills. · Facilitates team-selling skills to deliver Radical Customer Experience utilizing all of the training materials provided. · Consistently building employee knowledge base by engaging in continuous education, role-playing and effective delegation of tasks. · Execute Fossil Brand Philosophy and Company Vision. · Recognizes performance issues and communicates details to Store Manager in a timely fashion. · Partners with Store Manager on Action Plans based on Division of Responsibility (DOR) to exceed goals/plan. People: Leadership and Communication: · Demonstrates and ensures that the store embodies Fossil’s 6 Core values. · Communicates successes, opportunities and solutions to Store Manager. · Is a leader amongst peers. · Participates and is fully engaged in Conference Calls & Team Meetings. · Inspires and motivates others by demonstrating the highest level of personal performance. · Partner Store Manager to drive employee engagement. · Maintains high level of personal integrity (e.g. adhering to Loss Prevention practices and policies, work published schedule, accurate timekeeping records, etc.) and expects the same of their team. Product: · Participates in Floor sets and Plan-o-Gram’s (POG) to ensure they are executed on time and within allowable hours. · Takes part to execute all merchandising tasks within allotted time. · Knows the best sellers, the required placement, and ensures that sales are at or above company performance. · Imparts product knowledge utilizing tools provided. · Provide consistent Radical Customer experience through flawless presentation standards. Place: Operations: · Provides feedback to Stores Manager so schedules are effective and take in to account business trends, & sales associate performance to maximize opportunity. · Maintains neat, clean, and organized total store environment. · Achieves Sales Plan at “M” Meets Expectation. · Achieves Average Dollar Sale (ADS), Items Per Customer (IPC), and Conversion at “M” Meets Expectation. · Meets compliance standards to complete tasks. · Maximize customer experience through effective time & task management plan. · Manages all aspects of Loss Prevention and adheres to external and internal procedures for theft, inventory management and operations controls. · Instill high standards of compliance and hold teams accountable. Skill required · Previous experience in Sales, Customer Service and overall store operations · Excellent customer service skills · Excellent verbal & written communication skills · Strong leadership and problem solving skills · Ability to work in a fast-paced environment Ability to motivate others · Ability to motivate others · Must be a team player · Proficiency in MS Office · Ability to work under pressure and meet deadlines Qualification & Experience · Any graduation Location – Retail Store PAN India Reporting Structure Reports to : Store Manager Company Info: www.fossil.com
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