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10 Job openings at Fortune Hitech Kolkata
MIS Executive

Salt Lake, Kolkata, West Bengal

5 years

INR 0.15 - 0.25 Lacs P.A.

On-site

Full Time

JOB OPENING: MIS EXECUTIVE Job Summary: The MIS (Management Information System) Executive is responsible for collecting, analyzing, and presenting data to support decision-making across departments. This role involves generating regular reports, maintaining databases, automating workflows, and ensuring accurate and timely reporting of key performance indicators (KPIs). Key Responsibilities:  Develop, maintain, and update reports, dashboards, and data analysis tools using Excel, SQL, and other reporting software.  Collect, validate, and analyze data from various departments (Sales, Finance, HR, Operations, etc.).  Generate daily, weekly, and monthly MIS reports for management review.  Create automated reports and templates to streamline business processes.  Monitor and report on key metrics such as revenue, productivity, cost, and performance indicators.  Ensure data accuracy, consistency, and integrity across all reports and systems.  Coordinate with department heads to understand reporting needs and customiize reports accordingly. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Experience: MIS : 5 years (Preferred) Work Location: In person

MIS Executive

India

5 years

INR 0.15 - 0.25 Lacs P.A.

On-site

Full Time

JOB OPENING: MIS EXECUTIVE Job Summary: The MIS (Management Information System) Executive is responsible for collecting, analyzing, and presenting data to support decision-making across departments. This role involves generating regular reports, maintaining databases, automating workflows, and ensuring accurate and timely reporting of key performance indicators (KPIs). Key Responsibilities:  Develop, maintain, and update reports, dashboards, and data analysis tools using Excel, SQL, and other reporting software.  Collect, validate, and analyze data from various departments (Sales, Finance, HR, Operations, etc.).  Generate daily, weekly, and monthly MIS reports for management review.  Create automated reports and templates to streamline business processes.  Monitor and report on key metrics such as revenue, productivity, cost, and performance indicators.  Ensure data accuracy, consistency, and integrity across all reports and systems.  Coordinate with department heads to understand reporting needs and customiize reports accordingly. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Experience: MIS : 5 years (Preferred) Work Location: In person

Sales Manager for IT

Salt Lake City

5 years

INR 0.15 - 0.35 Lacs P.A.

On-site

Full Time

Job Title : Sales Manager Reporting to : Sr. Manager Job Summary: The Sales Manager will lead the sales team and drive revenue growth by acquiring new clients and expanding business from existing accounts. This role requires a strategic thinker with strong experience in B2B software sales, excellent relationship-building skills, and a track record of meeting or exceeding targets in the IT or SaaS industry. Responsibilities:  Develop and implement strategic sales plans to achieve company targets and expand the customer base.  Identify new business opportunities in domestic and international markets.  Lead end-to-end sales cycles including lead generation, prospecting, proposal development, negotiation, and closing.  Promote and sell the company’s software products and services (SaaS, enterprise solutions, custom software, etc.).  Build and maintain strong, long-lasting client relationships.  Prepare and deliver high-impact presentations and product demos to clients.  Collaborate with pre-sales, marketing, and technical teams to align solutions with customer requirements.  Track and analyze sales performance metrics and prepare reports for senior management.  Conduct market research and stay up-to-date with industry trends and competitor activities.  Participate in trade shows, networking events, and client meetings as a brand ambassador. Requirements:  Bachelor’s degree in Business, Marketing, IT, or related field (MBA preferred).  5+ years of experience in B2B software sales or IT services sales.  Proven track record of consistently achieving or exceeding sales targets.  Strong understanding of software products, cloud solutions, or IT services.  Excellent communication, negotiation, and presentation skills.  Familiarity with CRM tools (e.g., Salesforce, Zoho CRM, HubSpot).  Ability to manage complex sales cycles and multiple stakeholders. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Work Location: In person Application Deadline: 18/06/2025

Back office executive

Salt Lake, Kolkata, West Bengal

0 years

INR 1.22832 - 0.00912 Lacs P.A.

On-site

Full Time

Maintain and update data records using MS-Excel. Ensure data accuracy and integrity. Conduct thorough internet research on various topics, including browsing through websites and extracting relevant information, especially from ticketing websites. Update extracted information on our software platform accurately and promptly. Regularly monitor information on ticketing websites for any changes and compare data to identify discrepancies. Ensure data accuracy and reliability. Pay meticulous attention to details Effectively communicate findings and updates with the team. Excellent English communication skills, both written and verbal, are essential. Job Type: Full-time Pay: ₹10,236.76 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Back office executive

India

0 years

INR 1.22832 - 1.8 Lacs P.A.

On-site

Full Time

Maintain and update data records using MS-Excel. Ensure data accuracy and integrity. Conduct thorough internet research on various topics, including browsing through websites and extracting relevant information, especially from ticketing websites. Update extracted information on our software platform accurately and promptly. Regularly monitor information on ticketing websites for any changes and compare data to identify discrepancies. Ensure data accuracy and reliability. Pay meticulous attention to details Effectively communicate findings and updates with the team. Excellent English communication skills, both written and verbal, are essential. Job Type: Full-time Pay: ₹10,236.76 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Hiring Experienced Quality Analyst.

India

0 years

INR 1.21524 - 3.0 Lacs P.A.

On-site

Full Time

Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key Skills and knowledge: Strong attention to detail. Self-starter, sense of urgency and works well under pressure. Demonstrated ability to multi-task and meet timelines of deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal. Job Type: Full-time Pay: ₹10,127.81 - ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Speak with the employer +91 6290178801

Hiring Experienced Quality Analyst.

Salt Lake, Kolkata, West Bengal

0 years

INR 0.10127 - 0.25 Lacs P.A.

On-site

Full Time

Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key Skills and knowledge: Strong attention to detail. Self-starter, sense of urgency and works well under pressure. Demonstrated ability to multi-task and meet timelines of deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal. Job Type: Full-time Pay: ₹10,127.81 - ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Speak with the employer +91 6290178801

Experienced Customer Care Executive

Salt Lake, Kolkata, West Bengal

1 years

INR 0.97032 - 1.8 Lacs P.A.

On-site

Full Time

A personal laptop and reliable broadband connection are mandatory. Excellent command of the English language both written and verbal. Minimum 1 year of experience in a Customer Service process (Voice or Non-Voice), in either Domestic or International BPO. Fresh graduates or undergraduates with exceptional communication skills are welcome to apply. Willingness to work in rotational shifts, including night shifts, with one rotational weekly off. Immediate joiners preferred. Rotational shifts, including night shifts. Shift timings may vary based on business requirements. Job Type: Full-time Pay: ₹8,086.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

Experienced Customer Care Executive

India

1 years

INR 0.97032 - 1.8 Lacs P.A.

On-site

Full Time

A personal laptop and reliable broadband connection are mandatory. Excellent command of the English language both written and verbal. Minimum 1 year of experience in a Customer Service process (Voice or Non-Voice), in either Domestic or International BPO. Fresh graduates or undergraduates with exceptional communication skills are welcome to apply. Willingness to work in rotational shifts, including night shifts, with one rotational weekly off. Immediate joiners preferred. Rotational shifts, including night shifts. Shift timings may vary based on business requirements. Job Type: Full-time Pay: ₹8,086.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

Hiring Experienced HR (work from home)

Calcutta

5 years

INR Not disclosed

Remote

Part Time

Minimum 5years Experienced in HR for a Part time HR Trainer job (work from home). We are looking for a dynamic Experienced HR Professional, who is passionate about training and mentoring next generation of HR Leaders. MUST BE HAVING MINIMUM 5Years experienced of handing HR Generalist work / HR operations. Practically doing HR Functions, policies, employee engagement, compliances. KEY RESPONSIBILITIES:- Conduct HR Training session Online. Train students in core HR domains including Performance Management System and HRIS. Stay updated with current HR Trends and Industry practices. IT'S AN URGENT JOB OPENING. ONLY HR EXPERIENCED PEOPLE WILL APPLY WITH UPDATED CV. Job Type: Part-time Benefits: Work from home Language: English (Preferred) Work Location: Remote

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