Fleet Manager

Fleet Manager About Us:

PhonePe is the leader in UPI based payments in India. Our goal is to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe started in 2015 and crossed 2 bn transactions on its platform in 2019. We have a customer base of 150+ mm users and 6 mm merchants live on our platform.

About Pincode:

Pincode is a shopping app that offers a revolutionary new approach to e-commerce. Pincode places the local stores and sellers at the forefront of the digital shopping growth story. With Pincode, every Indian shopkeeper, regardless of their location, is digitally empowered to tap into the vast potential of e-commerce, creating unprecedented opportunities for growth, while driving innovation at scale.

Responsibilities: 1. As a Fleet Manager in the Logistics team, you will use your interpersonal and problem-solving skills to manage our on-ground delivery partner fleet, ensuring a flawless customer experience and minimum delivery tat 2. Undertake supply planning and hiring of Delivery Partners. 3. Ensure smooth onboarding and extensive training of Delivery Partners. Including explaining the incentive model and being responsible for the event/holiday based boosters. 4. Enable streamlined on-ground operations and ensure on-time delivery with highest reliability 5. Drive key central initiatives to scale on-ground operations effectively. 6. Work closely with our Delivery Partner fleet to understand the key pain points, seek feedback/ insights, and provide optimal solutions. 7. Work on retention of riders who have been hired recently to ensure a stable fleet and reduce churn, also hire new riders to ensure supply isnt impacted 8. Should be able to resolve disputes and plan fleet availability for Holidays & Festivals

Requirements: 1. An ambitious professional with over 1 to 3 years of experience 2. Collaborative and can work with large blue-collar teams 3. Excellent at solving on-ground challenges faced and raised by delivery partners 4. Curious and has capability for thinking the impossible

5. Graduation Degree in any Field