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9 Job openings at Flairdeck Consulting
Full Stack Java Developer

Gurgaon

5 years

INR 8.0 - 15.0 Lacs P.A.

On-site

Full Time

Hiring for Java Developer Experience: Required Min 5 years of experience in JAVA, ANGULAR, MICROSERVICES , SPRING BOOT 5 days WFO Excellent communication skills ONLY and ONLY IMMEDIATE JOINERS Job Type: Full-time Pay: ₹800,000.00 - ₹1,500,000.00 per year Benefits: Paid time off Location Type: In-person Schedule: Monday to Friday Work Location: In person

Customer Service Officer

Pune, Maharashtra

2 - 5 years

INR 3.0 - 7.0 Lacs P.A.

On-site

Full Time

Hiring for Customer Services Executive / Representative role - International Calling Experience: 2-5 years Only Salary Range : 3-7 LPA only Must have Experience in International Calling, UK, UK, CANADA, or any other countries EXECELLENT COMMUNICATION SKILLS ONLY IMMEDIATE JOINERS Must Be graduate ONLY REGULAR DEGREE- NO Distance learning, NO Corresponding & ONLINE B E, B Tech, MCA, M Tech Degree Holders, please DO NOT APPLY Location : Pune Hybrid Role Night Shifts Cab services are Available Candidates who can come for FACE TO FACE INTERVIEW will only be considered. About the Role: As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality. Growth and Development Opportunities: we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals. Primary/Essential Duties and Key Responsibilities: 1. Serve as the first point of contact for our customers, providing support via inbound phone. 2. Expand your knowledge of product offerings, support policies, and delivery methods. 3. Provide empathetic customer service to ensure customer satisfaction. 4. Foster strong relationships with internal partners and communicate effectively across all organizational levels. 5. Utilize your problem-solving skills to resolve complex customer queries. 6. Thrive in a fast-paced, high-volume environment with precision and accuracy. 7. Efficiently leverage various technologies and multiple screens. 8. Participate in internal and external training sessions as required. Qualifications: 1. Proficient in English, with strong verbal and written communication skills. 2. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 3. 1-5 years of customer service experience. 4. Experience with US Payroll/Time and Labor/HR is advantageous. 5. Demonstrated technical troubleshooting skills. 6. Ability to set and manage customer expectations effectively. 7. Strong collaboration and time management skills. 8. Experience handling sensitive situations professionally and thoroughly. 9. Highly motivated and team-oriented. 10. Open to working in Eastern time zones. Education, Certification and Additional Qualifications: 1. Bachelor’s degree required: BCom, BA, BSc. 2. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. 3. Inbound phone support experience 4. FPC or CPP Certification in the Payroll/HR industry is a plus. 5. Knowledge of SQL is a plus Job Type: Full-time Pay: ₹300,000.00 - ₹700,000.00 per year Benefits: Health insurance Provident Fund Schedule: Monday to Friday Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person

Dell Boomi Developer

Noida

6 years

INR 15.0 - 22.0 Lacs P.A.

On-site

Full Time

Hiring for Integration Consultant - Dell Boomi , WFM Experience: 6- 10 years Location : Pune, Noida, Bangalore office time : 3pm to 12 am ONLY IMMEDIATE JOINERS The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. They will work closely with team for development tasks and will work closely with the UKG Product Management team. Other responsibilities will include the following tasks: Understanding the requirements from the product managers Creating Functional requirement document enlisting detailed user stories and use cases Coming up with detailed technical test cases for functional requirements in close collaboration with business analyst Helping Architects in preparing the design document and recommendations for optimal solution approach Coding, testing and deploying the Boomi interfaces Coding, testing and deploying the Activiti BPM workflows Creating Groovy scripts to be used in Boomi integrations and Activiti workflows Creating automated test scripts to test Boomi iPacks Working closely with developers to resolve technical issues in Boomi, Groovy and Activiti Owning technical delivery for assigned projects to deliver within timelines and with good quality Qualification: Bachelor’s degree or equivalent in Computer Science or related field At least 7+ years of industry experience; minimum 24-36 months on Boomi on actual production projects Designed and developed integration using Boomi AtomSphere integration platform Experience in Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations Excellent knowledge on API management concepts Knowledge on Rest API, SOAP framework, XML, Web service design Experience in creating interfaces for upstream/downstream applications Basic java programming knowledge Advanced backend java development experience is an additional advantage Groovy scripting knowledge is an additional advantage Activiti BPM knowledge and ability to create business process is an additional advantage Boomi external certification is highly desired Domain knowledge of HCM is an additional advantage Experience in creating APIs and managing them using Boomi is an additional advantage UKG product functional experience with WFD/WFC is additional advantage and highly desired Detailed Analytical and logical reasoning skills Ability to break down business requirements into technical specifications Excellent oral(spoken English) and written communication skills Ability to prioritize tasks and handle parallel executions Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹2,200,000.00 per year Benefits: Health insurance Provident Fund Location Type: In-person Schedule: Monday to Friday Work Location: In person

Solution Consultant- Kronos

Pune

6 years

INR 15.0 - 31.0 Lacs P.A.

On-site

Full Time

We are Hiring for Solution Consultant/ Kronos Consultant for my client based at Pune Minimum experience : 6 to 10 years Hybrid Mode Cab services Available Candidates should be available for face to face interview on 21st June 2025 ( Saturday ) Mandatory Experience in - Kronos/WFD/UKG Pro WFM Consultant Role Overview : As a Solution Consultant you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. Customization and Integration: Design and implement customizations and integrations to meet specific client needs. Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects. Travel: Travel up to 25% may be required to meet with clients and support project implementations. Qualifications: Education: Bachelor’s degree or equivalent in Computer Sciences or a related field. 5 years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 5+ years of experience in Workforce Management is a must. o Relevant experience as a consultant in a similar application environment is desirable. o Extensive experience in implementing solutions for medium to large enterprise customers. Skills: o Thorough understanding of business, process, and technology relating to workforce management. o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. o Prior experience in supporting functional testing, integration testing, and UAT. o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. o Excellent verbal and written communication skills. Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹3,100,000.00 per year Benefits: Health insurance Provident Fund Schedule: Monday to Friday Work Location: In person

Customer Support Representative

Kalyani Nagar, Pune, Maharashtra

7 years

INR 3.0 - 6.5 Lacs P.A.

On-site

Full Time

We're Hiring! Associate Manager Location : Pune Package : 14+LPA Experience : 7+ Years Employment Type : Full-time (Hybrid) Sr. Manager Team Lead For Customer/ Product Support Representative Must Have Experience in US Voice Process About the Role: In this position, the Associate Manager, Product Support is primarily responsible for a team of Product Support Representatives, who will assist customers with the use and usability of our application, troubleshooting and resolving issues while providing exceptional service. Ideally, this person will have domain knowledge in one or all of the following areas: Payroll, Time and Labor/Employee Scheduling, Human Resources, Tax, or Benefits. Qualification: ∙ Overall, 8+ years of work experience, with 3+ years of people management experience *Has directly handled frontline customer support teams ∙ *Has experience coaching and/or developing a customer support or technical support team *Open to work in EST time zones Interpersonal Skills: ∙ Excellent written and verbal communication skills ∙Conflict resolution Excellent customer service skills ∙Ability to handle multiple tasks under stringent timelines Highly motivated and team oriented Education/Certification/License: ∙Bachelor’s degree in Business, Accounting, Commerce, Computer Science or a related field or equivalent work experience will be considered ∙FPC or equivalent industry level certification preferred Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹650,000.00 per year Benefits: Health insurance Provident Fund Schedule: Monday to Friday Supplemental Pay: Performance bonus Application Question(s): Are you able to relocate Pune ? Education: Bachelor's (Required) Experience: Customer support: 2 years (Required) US Voice process: 1 year (Required) Work Location: In person

Product Support Analyst

Bengaluru, Karnataka

0 years

INR 3.0 - 10.0 Lacs P.A.

On-site

Full Time

We are seeking a detail-oriented and technically proficient Dayforce WFM Product Support Specialist to join our Service Operations team. The ideal candidate will be responsible for providing expert-level support for Dayforce Workforce Management (WFM) solutions, ensuring smooth functioning of time, attendance, scheduling, and related WFM modules. Key Responsibilities: Provide Level 1 and Level 2 product support for Dayforce WFM applications. Troubleshoot and resolve issues related to timekeeping, scheduling, accruals, integrations, and user access. Collaborate with internal IT teams and third-party vendors to escalate and resolve complex issues. Analyze recurring problems and implement sustainable solutions or process improvements. Handle service requests, incident tickets, and ensure SLA compliance. Assist in configuration changes, user training, documentation, and testing activities. Monitor Kronos system performance and proactively identify potential issues. Participate in system upgrades, patch management, and change control processes. Required Skills & Qualifications: 2+ years of hands-on experience supporting Ceridian, Dayforce. Strong understanding of WFM concepts such as timekeeping, labor laws, shifts, and pay policies. Familiarity with ticketing tools (e.g., ServiceNow, Jira). Experience working in a 24x7 support environment or shift-based operations (preferred). Strong problem-solving and analytical skills. Excellent communication and stakeholder management abilities Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Work Days: Monday to Friday Application Question(s): How many years of experience you have as a Product Support Analyst ? Have you used Ceridian Dayforce Software ? Location: Bengalore, Karnataka (Preferred) Work Location: In person

Associate Manager- Data Filing (US Payroll and US Tax)

Noida

8 - 13 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Location : Noida Shift : Night shift Skill: US payroll, US taxation, People manager. Exp : 10 to 15 years Looking forward to your support! JD as below: Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly. You will also drive process standardization, automation, and improvement in all aspects of Tax to ensure their scalability and continuing effectiveness. In relation to this, you will lead the development and formal documentation of processes and internal controls. You are expected to foster relationships with senior internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other organizational teams. Essential Duties and Responsibilities: Strong problem solving, time management and priority setting skills Develop strong relationships and alignment with our internal partners. Ensure that all daily production requirements are completed each day with sufficient documentation to enable Drive the establishment and refinement of the Services process methodology and best practices Generate operational metrics to communicate and manage the performance of the production team Facilitate the delivery of training as required by internal or external customers Performs interview process for new hires for roles within team. Builds and maintains strong peer relationships within the team and across the organization. Train team members on new or enhanced operation procedures and policies. Implement quality control measures. Other duties may be assigned from time to time Qualification: Overall Experience should be around 8 to 12 4+ years of team leading or supervisory experience leadership role Experience supervising Tax/Payroll Team representatives Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion FPC or any Payroll related certification 3+ years of process/operational excellence experience Preferred Qualifications/Skills: 4- 5 + years of US Payroll/ US Taxation and/or services industry experience Working knowledge of UltiPro is a plus Must be proficient in Microsoft Office (Excel, Word, and PowerPoint) Interpersonal Skills: Excellent written and verbal communication skills Conflict resolution Management experience Excellent customer service skills Ability to handle multiple tasks under tight deadlines Highly motivated and team oriented

Buyer ( German )

Knowledge Park-I, Noida, Uttar Pradesh

2 years

INR 5.0 - 20.0 Lacs P.A.

On-site

Full Time

Indirect Purchasing acts on request of a department or after the release of an investment and supports the respective department in large projects and service requirements, in the requires as well as the selection of suitable suppliers and conducts the negotiations. The indirect purchasing department decides on the award of contracts and has decision-making authority over the selection of suppliers. MAIN RESPONSIBILITIES: Processing of delivery date reminders Processing of order confirmation reminders Creating/changing Supplier data in Coupa/K2, Being a support for the team in their daily tasks Creation of purchase orders in SAP/Coupa, monitoring of created orders Clarifications of invoices/order confirmations in case of any deviations Notification and monitoring of claims Building relationship with suppliers and key stakeholders Taking part in different projects Working on optimization of purchasing processes, proposing, and implementing improvements Being support for a commodity manager Coordinate problem solving across all divisions YOUR SKILLS: Min. 2 years of experience in purchasing, economics, or logistic area, with at least 3 years working experience in Global assignments University degree: Knowledge of English on a level min. B2 Knowledge of written and spoken German on a level min. B1 Intermediate knowledge of Excel, SAP ERP and Procurement processes required Strong organizational, communication and negotiations skills Strong problem-solving and analytical skills Project management skills and continuous improvement mindset Personality traits: accuracy, commitment, ability to manage time effectively, responsibility, proactive, take initiatives, decision making Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹2,000,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Buyer ( German )

India

2 years

INR 5.0 - 20.0 Lacs P.A.

On-site

Full Time

Indirect Purchasing acts on request of a department or after the release of an investment and supports the respective department in large projects and service requirements, in the requires as well as the selection of suitable suppliers and conducts the negotiations. The indirect purchasing department decides on the award of contracts and has decision-making authority over the selection of suppliers. MAIN RESPONSIBILITIES: Processing of delivery date reminders Processing of order confirmation reminders Creating/changing Supplier data in Coupa/K2, Being a support for the team in their daily tasks Creation of purchase orders in SAP/Coupa, monitoring of created orders Clarifications of invoices/order confirmations in case of any deviations Notification and monitoring of claims Building relationship with suppliers and key stakeholders Taking part in different projects Working on optimization of purchasing processes, proposing, and implementing improvements Being support for a commodity manager Coordinate problem solving across all divisions YOUR SKILLS: Min. 2 years of experience in purchasing, economics, or logistic area, with at least 3 years working experience in Global assignments University degree: Knowledge of English on a level min. B2 Knowledge of written and spoken German on a level min. B1 Intermediate knowledge of Excel, SAP ERP and Procurement processes required Strong organizational, communication and negotiations skills Strong problem-solving and analytical skills Project management skills and continuous improvement mindset Personality traits: accuracy, commitment, ability to manage time effectively, responsibility, proactive, take initiatives, decision making Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹2,000,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

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