Female Telecounsellor/ Telecaller

Job Title: Telecounsellor / Telecaller
Location: Ambedkar Group of Institutions, Patna
Salary: ₹10,000 – ₹15,000 per month
Job Type: Full-Time

About Us:

Ambedkar Group of Institutions is a premier educational group committed to excellence in fields like Nursing, Pharmacy, Paramedical, Law, Management, IT, and Mass Communication. We aim to provide quality education and shape professionals who contribute meaningfully to society.

Job Summary:

We are looking for an experienced and enthusiastic Telecaller to join our admissions and outreach team. The ideal candidate will be responsible for calling prospective students, providing course details, and assisting with the admission process.

Key Responsibilities:

• Make outbound calls to prospective students and parents.
• Explain course offerings, admission process, and institute benefits.
• Handle inquiries, follow up regularly, and maintain call records.
• Convert leads into admissions through effective communication and persuasion.
• Maintain and update the database with accurate information.
• Coordinate with the admissions and marketing teams for lead nurturing.

Required Qualifications & Experience:

• Minimum Qualification: Graduation in any discipline
• Minimum Experience: 2 years of telecalling or customer handling experience (preferably in the education sector)
• Strong communication skills in Hindi and English
• Basic computer knowledge MS Office.
• Confident, polite, and target-oriented personality

Perks & Benefits:

• Fixed salary between ₹10,000 to ₹15,000 (based on experience and skills)
• Friendly work environment
• Opportunities for growth within the organization

Job Type: फ़ुल-टाइम

Pay: ₹11,000.00 - ₹16,000.00 per month

Ability to Commute/Relocate:

• Bailey Road, Patna, Bihar: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• telecounselling: 2 years (Preferred)

Work Location: In person