What You ll Be Doing: The Intern, Application Support is a highly motivated person with excellent communication and interpersonal skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent Health. This person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid in minimizing recurrence of incidents. Essential Functions Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated with Standard Operating Procedures (SOPs). Provide accurate and timely resolution of issues, and escalation when necessary. Ensure that Service Level Agreements (SLAs) are met. Maintain and update documentation related to operations and support processes within Confluence. Contributes to improvement of existing processes and identification of new processes and technical alternatives to resolve problems. Collaborate with team members and business functions to troubleshoot and resolve support tickets. Respond to escalations and incidents, providing support toward resolution, and notifying stakeholders of progress during business hours and outside of normal business hours (on-call support). Should be open to work in three shifts (24/5) Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents. Perform ad-hoc task and analysis for the support team as needed. Perform quarterly user access audit. Required Qualifications Bachelor s degree in Computer Science, IT- related degree or comparable experience. 0 - 1 year(s) of progressive experience within application support/IT operations organizations. 0 - 1 year(s) experience with T-SQL, ability to view and write T-SQL code for triage and investigation. Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas. Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems. Collaborative working style with the ability to work across different organizations and personalities. Ability to work unsupervised and a self-starter who seeks improvements without direction. Preferred Qualifications Inten or Experience Experience in a healthcare-related field. Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights. JIRA Service Desk ticketing system/Confluence experience. Preferred Education None specified for this role Preferred Certifications None specified for this role. General Performance Criteria As the Intern, Application Support , you will be required to fulfil your responsibilities while meeting the following general performance criteria for this position at this level: Expertise: You actively learn and adopt the methods defined for your role and by your team. Communication: You seek to achieve clarity regardless if you are the source of the information being conveyed to the participants in the communication. Domain: You regularly behave in a manner that shows an understanding of how your work impacts direct stakeholders. System: You successfully improve the quality of the system(s) for which your team is responsible. Process: You follow the team s processes, delivering consistently on related KPIs. Influence: You regularly make a tactical impact to some system and/or process for which your team is primarily responsible. Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business. Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status . Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Position summary This role would support SAS reporting needs for Analytics team. This role would be crucial in terms of understanding the reporting requirements and delivering with high quality independently with minimal support. This role is an ideal fit for someone who enjoys working in a fast-paced, hands-on, client-facing environment with a heavy focus on cross functional operations and process improvement. This role would require agility in terms of handling new and multiple requests in efficient way and report to team on regular basis. Someone who loves to get into healthcare domain or has healthcare knowledge is ideal for this position. Roles & Responsibility -Own and Deliver standard reporting suits to internal and external stakeholders by thoroughly performing quality checks -Supporting ad-hoc reporting and analytical needs of internal and external clients. Includes but not limited to building new reports and dashboards, automating/ optimizing existing reports or processes - Clearly communicating insights or issues came across while delivering the reports and documenting them in standard templates -Develop the knowledge on US Healthcare domain and have consultant approach for providing solution to internal and external stakeholders -Actively participate in regular standup calls with onshore and offshore leads. And with clients on need basis -Work in collaboration with internal/external team members on several analytical/optimization/new implementation projects - Work on JIRA ticketing system and update status of tickets and necessary labels regularly. Comment timely to gather requirements and or informing issues. - Mentor/Train juniors and peer review the work of junior members of the team - Communicate issues or improvements to leadership team and work closely with leads on action items required for improvements - Manage multiple projects with varying deadlines of internal and external stakeholders - Partner with stakeholders to find solution to their business problems with consultant approach Essential functions The Experience You Will Need (Required) Must have a bachelor s degree preferably with a quantitative major (e.g. actuarial, statistics, operations research, engineering, mathematics, economics) or healthcare (health administration, epidemiology, public health, biology) 5-7 years of professional experience including recent work with SAS, SQL, or graduate school level experience in the same focus areas laid out above Must have experience with Microsoft Excel (advanced), Microsoft Access (advanced) or other programming language (preferably SAS) and VBA. Experience working with US healthcare claims data or supporting health plan back office functions strongly preferred Independent thinker with the ability to multitask and manage multiple projects with varying timelines Willingness to develop and explore new approaches, adapt, and execute quickly and be comfortable with ambiguous project outlines Collaborative working style with the ability to work across different organizations and personalities Exceptionally strong analytical abilities, with track record of identifying insights from quantitative and qualitative data Excellent communication skills, demonstrates professionalism and excels at distilling complex data into digestible messages for the client Finishing Touches (Good to have) Experience with Power BI or other BI preferred Growth mindset with a desire to expand SAS/SQL technical skills, health care knowledge and mastering new BI applications for reporting Mandatory Skills SAS and SQL Skills Good Communication and Team Player Strong skills, especially: Word, Excel, Power Point, ticketing systems and SharePoint ETL, Systems knowledge Manage and Execute Projects Critical thinking Experience in Code optimization and debugging Other Good to have skills BI Tool - MSTR or any other BI tool Prior US - Healthcare Experience preferably on claims data Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Are we growingAbsolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to workDefinitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Job Title: SaaS Administrator, Enterprise Applications Cost Center Department: 13 - IT Function: Digital Employee Experience Job Summary: The SaaS Administrator is responsible for managing the full lifecycle of SaaS applications across the organization. This includes discovering, optimizing, securing, and governing SaaS usage to maximize business value and ensure compliance. The Saas Administrator will also lead the implementation and administration of a SaaS Management Platform (SMP), integrating it with existing IT systems and processes. Essential Functions: Manage the SaaS life cycle: Discover SaaS usage Manage SaaS configuration policies Optimize SaaS entitlements Automate SaaS-related employee onboarding and offboarding processes Measure and publish reports on SaaS usage and costs for IT leadership Ensure SaaS usage adheres to company and security policies Own and administer the SMP, including: Tool deployment and maintenance Configuration and customization Alignment with business and IT requirements Reporting dashboards Role-based user access management Integrate SMP with Jira CMDB, identity and security tools. Develop and manage the catalog of SaaS applications. Automate life cycle management of SaaS accounts Create, publish and communicate knowledgebase articles for use by IT support staff to enhance their ability to resolve incidents; and implement changes to minimize IT support overhead. Integrate SaaS management into various IT processes (e.g., ITSM, IAM, ITAM) to improve the quality and stability of SaaS apps. Collaborate with digital workplace engineering security teams to establish and document SaaS configuration, security controls, compliance requirements and processes to continually identify vulnerabilities in configuration and noncompliant usage of SaaS apps. Required Qualifications 3+ years of experience in IT operations and SaaS administration Strong analytical, problem solving, collaboration and documentation skills Familiarity with ITSM, IAM, and CMDB systems Ability to work in a dynamic environment, including the ability to manage and prioritize tasks while maintaining a service-oriented work ethic. Must be very detail-oriented, organized and able to work independently to support multiple complex projects simultaneously in a fast-paced environment. Preferred Qualifications Experience with SaaS Management Platforms Experience with automation tools and scripting (e.g., PowerShell, Python) Preferred Education Bachelor s degree in IT or related field. Preferred Certifications ITIL Foundation Certification General Performance Criteria As the SaaS Administrator, Enterprise Applications , you will be required to fulfill your responsibilities while meeting the following general performance criteria for this position at this level: Expertise: You are a go-to resource for certain methods and take the initiative to add to your list of specialties. Communication: You seek to achieve clarity regardless of if you are the source of the information being conveyed to the participants in the communication. Domain: You regularly behave in a manner that shows an understanding of how your work impacts direct stakeholders. System: You are a key stakeholder in designing and implementing large enhancements to your team s system(s). Process: You enforce team s processes, helping to hold peers accountable in a safe and constructive manner, ensuring the team understands the benefits and risks of exceptions. Influence: You regularly make a tactical impact to some system and/or process for which your team is primarily responsible. Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Evolent is looking for a Senior Quality Engineer who will be responsible for building and maintaining healthcare software solutions. Responsibilities Develop, implement, and manage comprehensive test plans and strategies for complex software applications. Lead efforts to create, maintain, and optimize test automation frameworks for improved efficiency and test coverage. Conduct detailed manual and automated testing to validate software functionality, performance, and security. Identify, document, and prioritize defects, and collaborate with developers for timely resolution. Drive continuous improvement initiatives in testing processes, tools, and methodologies. Mentor junior quality engineers, promoting best practices in testing and quality assurance. Analyze test data, generate quality metrics, and provide regular reports on software quality to stakeholders. Participate in test case reviews, design discussions, and product planning to ensure quality is built into all phases of the software lifecycle. Stay updated on emerging testing tools, technologies, and best practices, and evaluate their applicability. Requirements Bachelor s degree in Computer Science, Software Engineering, or a related field. 5+ years of experience in software quality assurance, with a focus on both manual and automated testing. Proficiency in test automation tools and frameworks (e.g., Karate, Selenium, Cypress, JUnit, TestNG, Appium). Strong coding skills in programming languages such as C#, Java, Python, or JavaScript for test automation. Experience with CI/CD tools (e.g., Jenkins, GitLab) and familiarity with version control systems like Git. In-depth knowledge of software testing methodologies, including functional, regression, performance, and security testing. Experience working in agile development environments and understanding of agile methodologies. Strong problem-solving skills and a proactive approach to troubleshooting and issue resolution. Excellent communication skills, with the ability to work effectively in a collaborative team environment and mentor junior team members. Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Job Description Evolent Health is looking for a Provider Data Specialist to be a key member of the PDM Operations team. Reporting to the Supervisor of Provider Data Management, this individual will play a critical role in executing Evolent Health s mission by working directly with our partners, focused on coordinating, monitoring, trending and supporting report requirements of business operational and clinical programs within Provider Network Management. This Provider Data Analyst will work with both internal and external business partners to implement ongoing operational monitoring, resolve service barriers, develop solutions to improve effectiveness and identify continuous improvement initiatives to increase service levels. Essential functions Serve as a liaison between the internal team members and partner organization providing support for provider data enrollment activities; acts as liaison with technology team and business product team members. Defines analysis methodology and provides analytic support. Analyzes existing systems to recommend enhancements and creates new systems to reduce manual processes and maximize the business efficiencies. Analyzes data from conceptualization through presentation and requires proficiency with analytical tools, knowledge of data analysis methodology, use of presentation software, and strong communication skills. Identifies, evaluates, and implements new data-driven strategies and processes for the department Develops tools and reports that lend valuable insights that capitalize on a combination of internal and external data. Recommends enhancements to existing systems in accordance to business needs by creating ad hoc and standard reports as well as information delivery technologies. Prepare reports in an accurate, concise and timely fashion. Performs data collection, analysis, reporting. Provide guidance and support to all claims and operations personnel towards resolution of provider data and claims problems with an emphasis on root cause analysis and resolution of problems Compile, review and analyze management reports and take appropriate action Identify and advise Claims, Provider Network Management, Medicare Operations and other operational areas of trends, problems, and issues as well as recommended course of action; ensure timely communication; participate in the development and implementation of solutions Monitor adherence to the efficiency and service level goals including volume, processing, timeliness, accuracy and other metrics. Compose, submit and track claim system questions and configuration requests to correct identified systemic issues Prioritize issues identified by TPA/BPO, internal team members and/or partner representatives and monitors progress in the resolution of the issues Develop deep understanding of processing capabilities and limitations of claims and benefits with TPA/BPO systems, tools and resources; provide recommendations to meet plan requirements Confirm that all provider data elements have been set up within the claims payment system and are aligned with the requirements as specified by the plan materials. Create and report operational tracking metrics and dashboards for monitoring claims, provider disputes and benefits performance. Coordinate corrective action plans with partner/client and TPA/BPO operations services administrator to resolve issues. Support internal plan team members with the resolution of daily issues. Work with other departments to identify and resolve problems leading to incorrect provider data and issues regarding payment of claims. Serve on various committees and attends required meetings. Perform other duties and projects as assigned Key competencies/skill/success factors: Experience working within a health plan, managed care organization, provider operated healthcare environment or third party administrator Good Knowledge on Python, SQL Server- SSMS, SSRS. Extensive knowledge of PCs and related software applications, such as Word, PowerPoint, Excel, Project Demonstrated exceptional active listening and communications skills Experience in systems and languages related to database lifecycle management such as MS Access, Visual Basic, etc Qualification and Experience: Required Associates Degree or equivalent 2-4 years of experience in collecting, analyzing, and presenting data and recommendations to management Big plus Bachelor s degree in Computer Science, Statistics, Mathematics or related field 1-3 years data analysis and business intelligence experience working with BI suites such as Power BI, SSRS or other enterprise class tools Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Job Summary The Analyst, Application Support is a highly motivated person with excellent communication and interpersonal skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent Health. This person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid in minimizing recurrence of incidents. Essential Functions Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated with Standard Operating Procedures (SOPs). Provide accurate and timely resolution of issues, and escalation when necessary. Ensure that Service Level Agreements (SLAs) are met. Maintain and update documentation related to operations and support processes within Confluence. Contributes to improvement of existing processes and identification of new processes and technical alternatives to resolve problems. Collaborate with team members and business functions to troubleshoot and resolve support tickets. Respond to escalations and incidents, providing support toward resolution, and notifying stakeholders of progress during business hours and outside of normal business hours (on-call support). Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents. Perform ad-hoc task and analysis for the support team as needed. Perform quarterly user access audit. Required Qualifications Bachelor s degree in Computer Science, IT- related degree or comparable experience. 1 - 2 year(s) of progressive experience within application support/IT operations organizations. 1 - 2-year(s) experience with T-SQL, ability to view and write T-SQL code for triage and investigation. Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas. Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems. Collaborative working style with the ability to work across different organizations and personalities. Ability to work unsupervised and a self-starter who seeks improvements without direction. Preferred Qualifications Experience in a healthcare-related field. Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights. JIRA Service Desk ticketing system/Confluence experience. Preferred Education None specified for this role Preferred Certifications None specified for this role General Performance Criteria As the Analyst, Application Support , you will be required to fulfil your responsibilities while meeting the following general performance criteria for this position at this level: Expertise: You actively learn and adopt the methods defined for your role and by your team. Communication: You seek to achieve clarity regardless if you are the source of the information being conveyed to the participants in the communication. Domain: You regularly behave in a manner that shows an understanding of how your work impacts direct stakeholders. System: You successfully improve the quality of the system(s) for which your team is responsible. Process: You follow the team s processes, delivering consistently on related KPIs. Influence: You regularly make a tactical impact to some system and/or process for which your team is primarily responsible. Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business. Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status . Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Your Future Evolves Here Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans. Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it. What You’ll Be Doing: What You’ll Be Doing: Be a part of an application development team through the requirement, design, development, and QA SDLC cycles with a focus on C#, cloud computing, and relational database technologies. Lead aspects of our services-based solutions and internal applications to ensure consistency, quality, architectural integrity, scalability, and availability. Investigate and integrate advances in software engineering technology and practices into the overall development process; these areas should include, but are not limited to programming languages, relational database systems, application frameworks, software processes, software automation, and system optimization / scaling Help to resolve questions of program intent, software requirements, and inclusion of internal checks and controls Collaborates with team and business owners in the development and/or execution of all types of software development considering the objectives of the organization Participate in the full systems lifecycle with solution design, development, implementation, and product support using agile methodologies. Maintain source-code repository and participate in deployment of code into production. Help explore and implement new technologies. Communicates the status and forecasting of these projects to internal stakeholders through a variety of methods Identifies new technologies that will benefit short and long-term department goals. Produces and implements enhancements to existing designs as needed. The Experience You'll Need (Required): Strong technical knowledge of C# and experience in newer versions of .Net framework and .net Core Strong technical knowledge of SQL and experience in SQL Server 2019 or newer Experience using a unit testing framework Ability to consistently operate with a strong focus on attention to detail Ability to produce work with an exceptional high level of accuracy Anticipates, recognizes, and proactively solves problems effectively Worked in an Agile environment 3+ years experience working in software-engineering related occupations Bachelor's degree from an accredited university in a related field Finishing Touches (Preferred): Experience developing in Microsoft Fabric or other analytics platforms Familiarity with Microsoft Azure family of products (DevOps, Functions, App Services, Databricks, etc) Adept at writing SQL queries. Fundamental understanding of relational databases and MS SQL Server Proficient with design patterns, security, performance, UI components and caching Track record in establishing strong relationships with other team members and business-related people. Intense intellectual curiosity and an ability to view old problems with a fresh perspective Excellent written computer and oral communication skills Experience working in a healthcare related field Experience in scripting languages such as Python ESSENTIAL JOB FUNCTIONS Specific vision abilities, including close vision, operate computer screen for extending periods of time May be required to sit or stand for extended periods of time Ability to read, write and speak the English language fluently Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business. Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Job Summary: The Business Analyst, Enterprise Applications, works directly with end-users, internal teams, and Enterprise Applications administrators to address issues and fully utilize our suite of tools and applications. Working at the intersection of business and technology, you will be required to perform business impact analysis, design and document. Essential Functions: Analyse requests for support, new features, and modifications. Triage incoming requests and coordinate with the requestor to appropriately document detailed requirements. Support Jira projects, roles, workflows, ticket security, and plug-ins within the administered applications. Facilitate user requirements sessions and write user stories. Leverage existing processes for tracking and prioritizing deliverables; suggest enhancements as needed. Conduct UAT with end-users to ensure the implemented solution meets expectations. Perform regression testing, validate features, report defects and escalate issues as needed. Anticipate any potential issues with the project through quick responses and proactive critical thinking. Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems. Analyse requests for support, new features, and modifications. Perform analysis with key stakeholders, customers, and team members to ensure requirements are captured and met and the appropriate solutions are implemented. Adhere to change management, security, compliance, legal and other policies, procedures, and protocols. Required Qualifications: Minimum 2.5 years of relevant experience in enterprise ITSM and case management technologies. Understanding of Agile/ Waterfall/ Hybrid methodologies of software development and delivery. Experience with requirements gathering, management, and backlog grooming. Must be highly detail-oriented and communicate ideas in both technical and user-friendly language. Demonstrated excellent business analyst skills with understanding and defining complex project requirements. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. Must have experience with Atlassian tools (or similar), case and knowledge management tools. Preferred Qualifications: Intermediate SQL/JQL experience. Intermediate test strategy, test data preparation experience. Required Education: Bachelor s degree in IT or related field Preferred Certifications Agile related General Performance Criteria As the Business Analyst, Enterprise Applications, you will be required to fulfill your responsibilities while meeting the following general performance criteria for this position at this level: Expertise: You are a go-to resource for certain methods and take initiative to add to your list of specialties. Communication: You seek to achieve clarity regardless of if you are the source of the information being conveyed to the participants in the communication. Domain: You regularly behave in a manner that shows an understanding of how your work impacts direct stakeholders. System: You are a key stakeholder in designing and implementing large enhancements to your team s system(s). Process: You enforce team s processes, helping to hold peers accountable in a safe and constructive manner, ensuring the team understands the benefits and risks of exceptions. Influence: You regularly make an impact across more than just your direct team #LI-remote Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Evolent is looking for a Lead Software Engineer to be a key member of the application engineering team. This individual will play a critical role in executing Evolents mission by architecting, developing, and maintaining technical processes around the .NET platform assets to ensure success in terms of both revenue and timely release of current and next generation products and capabilities. Essential functions Be a part of an application development IT shop through the requirement, design, development, QA SDLC cycles with a focus on C#, ASP.NET, associated web technologies, and relational database technologies Lead aspects of our services-based solutions and internal applications to ensure consistency, quality, architectural integrity, scalability, and availability Hands-on engineer who will support implementation during design, development, and maintenance of Evolent s core platforms. This includes web applications, services, and data management routines. Investigate and integrate advances in software engineering technology and practices into the overall development process; these areas should include, but are not limited to programming languages, relational database systems, application frameworks, software processes, software automation, and system optimization / scaling Help to resolve questions of program intent, software requirements, and inclusion of internal checks and controls Develop software solutions using industry best practices and in the area of security and performance in a web and SOA architecture environment Collaborates with team and business owners in the development and/or execution of all types of software development considering the objectives of the organization Participate in the full systems life cycle with solution design, development, implementation, and product support using scrum and other agile methodologies. Maintain source-code repository and participate in deployment of code into production. Help explore and implement modern technologies. Develop software using known best practices such as Unit Testing, Continuous Integration Communicates the status and forecasting of these projects to the internal clients through a variety of methods including project status reports. Research competitive online marketing presence/campaigns and maintains a pulse on industry trends and systems; bringing forth ideas that embrace emerging technology/executions and innovative ideas. Develops metrics for gauging success of enhancements using TFS and other issue tracking software in an agile/SCRUM SDLC environment Identifies modern technologies that will benefit short- and long-term department goals. Provides thought leadership in the areas of strategy and technology. Produces and implements visual enhancements to existing designs as needed. Performs other duties as assigned Academic Qualification BE (B. Tech) or equivalent degree in Computer Science or related field Mandatory Skills: Strong candidates will be comfortable working across the complete technology stack implemented using Microsoft technologies (.NET, SQL Server, Azure). Strong attention to detail, analytical thinking, and outstanding problem-solving skills Ability to work both independently, and as part of a globally distributed team of technical and non-technical colleagues Strong written and verbal communication skills Experience operating, monitoring, and maintaining software / application in production 9+ years of experience with: Software and application development Microsoft & .NET Technologies - specifically .NET Core, .NET6/8, C#, T-SQL, Blazor, Azure Building scalable and performant RESTful/Web APIs using ASP.NET Relational database development (preferably using SQL Server Testing - XUnit, NUnit, MSTest Logging - NLog, log4net ORMs - Dapper, Entity Framework, NHibernate Design patterns & SOLID Principals Dependency Injection SDLC in an Agile Scrum environment Azure Preferred Skills: Healthcare industry experience Experience breaking down legacy monolithic platforms Experience with microservices oriented development and methodologies Experience in configuring and using Azure PaaS offerings (e.g. App Services, Azure SQL Database, Azure Service Bus, Azure Config, etc.) Understanding ANSI X12, HL7, and other data formats Experience with Caching technologies - specifically Redis Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Job Description: As a Scrum Master at Evolent, you will play a crucial role in guiding our agile teams to deliver high-quality healthcare solutions. You will be responsible for facilitating Scrum ceremonies, removing impediments, and ensuring that the team adheres to Agile principles and practices. Your leadership and coaching skills will help our teams achieve their goals and deliver value to our customers. Key Responsibilities: Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Coach and mentor team members on Agile practices and principles. Remove impediments and obstacles that hinder the teams progress. Foster a culture of continuous improvement and collaboration. Ensure the team is following Agile best practices and processes. Collaborate with Product Owners to manage the product backlog and prioritize work. Track and report on team progress and performance metrics. Promote a healthy and productive work environment. Key Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, Business Administration, or related field. Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification. Minimum of 3 years of experience as a Scrum Master in a healthcare or related domain. Strong understanding of Agile methodologies and Scrum framework. Excellent communication, leadership, and interpersonal skills. Ability to manage and resolve conflicts within the team. Experience with Agile tools such as Jira, Azure-Devops, or similar. Proven ability to drive continuous improvement and foster a collaborative team environment. Knowledge of healthcare industry standards and regulations is a plus. Proficiency in advanced MS Excel and Power BI will be an added advantage Why Join Us: Opportunity to work in a dynamic and innovative healthcare organization. Collaborative and supportive work culture. Competitive salary and benefits package. Professional development and growth opportunities. Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.