Qualifications : Any bachelors degree or Equivalent education, any technical certification in Linux domain will be added advantage Job Description : Minimum 6+ years of Operations Experience in 24x7 high-availability Linux Production Hands-on experience with Linux and high availability Understanding of UNIX/Linux Operating Systems - Red Hat, SUSE, Ubuntu and other flavours of UNIX kernel admin/tune, Logical Volume Manager (LVM). Strong troubleshooting Familiarity with scripting on Bash/Korn will be an added advantage. Work with application specific kernel parameters, system hardening, implement firewall, allow and disallow port access. Work with latency sensitive workload that includes process scheduling, memory, network and overall performance tuning of RHEL. Implemented Kafka for data streaming and real-time Designed and implemented a Kafka cluster to handle real-time data Integrated Kafka with existing systems for seamless data Conducted performance testing and optimization to ensure high throughput and low Developed monitoring and alerting solutions to ensure the health of the Kafka User Administration, Patch, Package Management, security Performance Monitoring and Fine Tuning of System using iOStat, vmstat, netstat and Should have performed installation, implementation, customization, operation, recovery and performance tuning. Working knowledge of Software based load Act on Day to Day House Keeping tasks by using tools & Configured Elasticsearch clusters for efficient log aggregation and Implemented security measures to protect data Optimized Elasticsearch settings for improved performance and Developed scripts to automate the indexing and querying Install and maintain security patches on the Good Knowledge in installation, Administration of Database like My-SQL, Red-Hat Certification will be an added Should have knowledge of application high availability, DC-DR Drills, RTO, Experience with virtualization technologies, such as VMware, Hands knowledge of Automation products like Good working knowledge of Haproxy, Keepalive and Iptables/Firewall. knowledge on MS-Windows OS will be an added Must possess significant work experience in a production, mission-critical Knowledge of Cloud technologies will be an Certified Kubernetes Administrator (CKA). Competencies : Team working Analytical Skills Good Communication skill and Assertiveness Result Oriented

Qualification: Bachelors degree in business administration, Finance, or a related field preferred Key responsibilities are mentioned below: Candidate should have 3-4 years of experience in customer service role, preferably in the financial services industry. Handle inbound and outbound customer inquiries related to prepaid cards via phone, email, and chat channels. Provide timely and accurate assistance to customers regarding card activations, balance inquiries, transaction history, and general account information. Resolve customer complaints and issues promptly and effectively, ensuring high levels of customer satisfaction. Educate customers on card features, benefits, and usage guidelines to maximize cardholder experience. Process card-related requests such as card replacements, PIN resets, and address updates in accordance with company policies and procedures. Internal content Collaborate with internal departments including Sales, Operations, Finance, Technology and Fraud Management / Prevention teams to address customer queries and escalate complex issues as needed. Monitor & manage FRM (Fraud Risk) alerts using necessary interface/tools, ensure appropriate reporting to the relevant teams and coordinate with relevant stake holders for closures. Maintain detailed records of customer interactions and transactions using CRM software. Stay updated on industry trends and best practices in prepaid card services to enhance service delivery and customer support processes. Participate in ongoing training and development programs to enhance product knowledge and customer service skills. Proficiency in both English and Hindi languages is required; additional language skills will be an advantage. Strong communication and interpersonal skills with a customer-centric approach. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Familiarity with CRM software and call centre technology is preferred. Excellent problem-solving skills with attention to detail and accuracy. Ability to work independently as well as collaboratively within a team.

Strong experience in ATM, Payment Switch and Cards domain. Sound knowledge of Payment schemes/networks and certification process. Strong technical knowledge in Payment Applications, Infrastructure and Automation tools. Very good communication skills and ability to interact with internal teams and Global and Domestic customers which includes senior leadership Banks and Financial Institutes Experience in leading end-to-end medium to large projects for entire testing life cycle which includes efforts estimation, scheduling, defining test strategies and aligning various delivery streams to the strategy encompassing transformational thinking with agile approach Ability to take ownership and accountability for Testing deliverables which include Test Strategy, Environment setup Test Plan, Test Scenarios/cases/results, Requirement Traceability Matrix, testing status report as per the frequency mentioned in Test Strategy, Final Test Report Experience in driving automation testing across all workstreams to improve the efficiency of overall testing cycle which includes design and develop reusable and robust automation assets. Perform walk-through with testing teams to execute automation scripts and management minor modification Stays abreast of QA & Testing best practices and the latest available tools, frameworks, and standards. Roles & Responsibilities: Knowledge in Switch testing and ISO 8583. Knowledge of SQL Knowledge of working on AS400 will be considered as an added advantage. Scheme certification will be considered as an added advantage. Qualification : BE/ BSC- IT / BTech