Escalation Manager

The Right People Mumbai

10 - 15 years

18 - 25 Lacs

Mumbai Suburban Navi Mumbai Mumbai (All Areas)

Posted:2 days ago| Platform:

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Skills Required

Escalation Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Resolve customer escalations
Implement process to reduce and manage escalationsAnalyse causes for escalationsResolve escalationsMonitor the measures related to escalations

Required Candidate profile

Essential - B.Tech / DiplomaPreferred - MBA10+ years of experience in Escalation Management in Consumer Durables and Airconditioner industry

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