Talent acquisition manager visible About Enerjazz Tech Enerjazz Tech is a Y Combinator-backed startup on a mission to electrify India’s commercial vehicle segment. We’re building the country’s largest battery swapping network for e-rickshaws and commercial EVs, making clean mobility affordable, accessible, and scalable. Our team blends industry depth with startup agility and is rapidly expanding to deliver on an ambitious vision. Purpose of the Role The Junior Recruiter will support Enerjazz’s rapid growth by independently driving end-to-end recruitment for junior and mid-level positions across all functions. You’ll play a critical role in shaping teams, ensuring only the right talent joins, and adopting new-age tools to make hiring more efficient. Key Responsibilities Own the full recruitment lifecycle for junior and mid-level roles—sourcing, screening, interviewing, and closing positions across sales, operations, customer support, logistics, and other departments. Write and publish compelling job descriptions across relevant job boards, social media, and referral networks. Source active and passive candidates using platforms like LinkedIn, Naukri, and other digital channels. Conduct structured telephonic/video interviews—ask the right role-specific and behavioural questions to assess fit, skill, and attitude. Use ChatGPT and other AI tools to draft job postings, screen candidate responses, prepare interview questions, and improve overall hiring efficiency. Schedule interviews with hiring managers, gather feedback, and manage candidate communications for a positive experience. Coordinate offer rollouts, joining documentation, and onboarding with HR and admin teams. Maintain accurate trackers, dashboards, and MIS for all open and closed positions. Support employer branding, campus engagement, and process improvement initiatives. Skills & Competencies Required: 2–4 years’ experience in recruitment or talent acquisition, preferably in a startup or high-growth environment. Sound understanding of the hiring process, and ability to independently manage multiple mandates. Experience sourcing and screening candidates for junior and mid-level roles across functions. Strong interviewing skills, with the ability to ask relevant questions to assess both technical and behavioural competencies. Hands-on experience using job portals (LinkedIn, Naukri, Indeed, etc.) and AI-based tools like ChatGPT for recruitment-related tasks. Excellent communication, organizational, and stakeholder management skills. Proficiency in Excel/Google Sheets and basic HR/recruitment software. Fluent in English and Hindi. Preferred: Prior experience hiring for EV, automotive, logistics, or consumer tech sectors. Experience with employer branding, campus hiring, or digital engagement. Why Join Enerjazz? Directly influence the talent engine of a high-growth clean mobility startup. Exposure across functions and a collaborative, agile culture. Opportunity to learn and use the latest digital and AI recruitment tools. Competitive compensation, with clear growth trajectory. **Ready to drive smart, tech-powered hiring for India’s EV revolution?** Apply now to join Enerjazz Tech as our Junior Recruiter. About the interview Introductory call Assignment Face to face interview Job Type: Full-time Pay: ₹15,000.00 - ₹32,594.96 per month Schedule: Day shift Work Location: In person Expected Start Date: 11/07/2025

Purpose of the Role The Operations Manager is a mission-critical role at Enerjazz, responsible for ensuring smooth, end-to-end operations from e-rickshaw onboarding and cash management to vendor and production coordination. You will manage cross-functional workflows, solve ground-level challenges, and build processes that enable fast, efficient scale-up—impacting everything from customer experience to business growth. Key Responsibilities 1. E-rickshaw Onboarding & Field Operations Own the full onboarding process for new e-rickshaw customers—including documentation, orientation, and technology enablement. Oversee the timely activation and handover of batteries to end users, ensuring a smooth customer experience. 2. Cash Management & Control Coordinate daily cash collections and deposits from the field team, ensuring proper accounting and reconciliation. Implement controls and processes for handling, tracking, and reporting all cash flows related to battery distribution and swaps. 3. Vendor Management (Welding & Repairs) Manage relationships with welding vendors and service providers; ensure timely repair, retrofitting, or customization of rickshaws as per requirements. Monitor service quality, resolve escalations, and optimize vendor performance for cost and turnaround time. 4. Logistics, Production & Warehouse Coordination Liaise closely with the production and warehouse teams to align battery inventory, shipment schedules, and last-mile logistics. Ensure accurate tracking of stock movements, timely dispatch, and issue resolution for delivery/returns. 5. Process Improvement & Reporting Identify gaps and inefficiencies in operational processes; drive continuous improvement and SOP implementation. Maintain dashboards and generate regular MIS reports for management on key operational metrics—onboarding, cash flow, vendor TAT, inventory status, etc. 6. Team Management & Collaboration Lead and motivate a small team of field and operations executives. Foster strong communication and coordination between internal teams (sales, support, production) and external partners. Skills & Competencies Required: 6+ years’ experience in operations, logistics, or supply chain management—ideally in EV, automotive, logistics, or FMCG sectors. Proven ability to manage multi-location, on-ground operations and cross-functional teams. Strong understanding of cash management, inventory control, and vendor management best practices. Excellent organizational, problem-solving, and process improvement skills. Hands-on, proactive approach; able to operate independently and thrive in a fast-paced, evolving startup. Proficiency in Excel, MIS reporting, and basic use of operations/ERP tools. Fluent in Hindi and English; additional regional languages a plus. Preferred: Experience in electric mobility, battery operations, or commercial vehicle segment. Familiarity with e-rickshaw ecosystem and field-level challenges. Why Join Enerjazz? Play a pivotal role in scaling a high-growth startup redefining mobility for millions. Own end-to-end operations with real impact on customer success and business outcomes. Work alongside visionary founders and a committed, energetic team. Competitive compensation and ESOPs. Ready to drive operational excellence in the electric mobility revolution? Apply now to join Enerjazz Tech as our Operations Manager. Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent, Fresher Pay: ₹240,000.00 - ₹400,000.00 per year Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 21/07/2025

Role Objective Ensure smooth handling of customer complaints and queries, drive high satisfaction through timely resolution, and build a culture of discipline and empathy in the support team. Key Responsibilities Oversee entire customer support workflow (hotline + backend) Track and manage daily complaints via Google Sheets and WhatsApp Ensure SOP adherence for every complaint (logging, tracking, resolution, closure) Train and supervise junior support staff (telecaller & backend person) Coordinate with production/service teams for faster resolutions Monitor SLA breaches and escalate if unresolved >48 hrs Call customers for escalated or delayed issues personally Maintain and present weekly dashboards: TAT, closure %, SLA status Create customer satisfaction (CSAT) logs and call feedback system Help define new SOPs, feedback loops, and automation needs Support branding through courteous WhatsApp templates and follow-up calls Must-Have Skills Fluent Hindi communication (verbal and written) Calm, firm, and empathetic leadership style Strong command of Google Sheets, Forms, and WhatsApp workflow Ability to train, coach, and hold support team accountable Ownership mindset — acts like a founder, not just an employee Bonus if You Have: Experience in EV, battery, inverter, or energy tech customer support English-speaking ability for internal meetings and documentation Knowledge of tools like Freshdesk, Zoho Desk, or TAT dashboards Growth Path Become Head of Customer Experience in 12–18 months Eligible for team bonuses, process innovation rewards, and future ESOP pool KPIs You’ll Own: Complaint Resolution TAT 95% CSAT (Customer Thank You/Happy Feedbacks) > 5/week Weekly Dashboard Submissions (on-time, accurate) Why Join Enerjazz? Play a pivotal role in scaling a high-growth startup redefining mobility for millions. Own end-to-end operations with real impact on customer success and business outcomes. Work alongside visionary founders and a committed, energetic team. Competitive compensation and ESOPs. Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent, Fresher Pay: ₹240,000.00 - ₹500,000.00 per year Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 21/07/2025

Role Summary We are seeking a detail-oriented and proactive Finance & Collections Manager to drive credit control, manage in-house collections, and coordinate between our financing partners and internal teams. The ideal candidate will take ownership of sensitive, judgment-driven tasks that require a mix of operational rigor and strategic oversight. Key Responsibilities Oversee the complete collections lifecycle—manage escalations, exceptions, and disputes from customer acquisition through recovery. Evaluate and recommend credit/loan cases for financing partners (Fin1, Fin2, Fin3, Fin4) based on documentation and internal policies. Resolve complex customer issues, working closely with sales, field, and support teams to ensure customer satisfaction and compliance. Maintain and audit SOPs for all finance operations; monitor the effectiveness of automated and outsourced processes. Ensure all in-house documentation, KYC, and compliance requirements are up to date and audit-ready. Liaise with third-party vendors/agencies for physical verification, collections, and logistics as needed. Prepare accurate MIS reports for management and financing partners. Identify process gaps and recommend solutions for operational efficiency and risk mitigation. Requirements 4–7 years of experience in credit, collections, or finance operations—preferably in NBFCs, banks, or high-growth startups. Proven track record in loan processing, credit assessment, KYC, and collections management. Hands-on experience with CRM/ERP tools (e.g., Zoho, Salesforce, Tally). Strong analytical skills—capable of interpreting reports, detecting risk, and making independent recommendations. Excellent stakeholder management; able to coordinate across teams and communicate effectively with partners and vendors. High degree of ownership, follow-through, and ethical standards. Graduate/Postgraduate in Commerce, Finance, or Business Administration. Fluency in Hindi and English (verbal and written). Preferred Experience scaling up operations and/or leading automation or outsourcing projects. Previous exposure to digital KYC, credit bureau integrations, and reconciliation software. Prior team management experience is an advantage. What We Offer Opportunity to work with an agile, innovation-driven team impacting the future of green mobility and financial inclusion. Ownership of critical finance and risk processes. Competitive compensation and growth prospects. Job Type: Permanent Pay: ₹400,000.00 - ₹1,200,000.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 23/07/2025

Role Summary We are seeking a detail-oriented and proactive Finance & Collections Manager to drive credit control, manage in-house collections, and coordinate between our financing partners and internal teams. The ideal candidate will take ownership of sensitive, judgment-driven tasks that require a mix of operational rigor and strategic oversight. Key Responsibilities Oversee the complete collections lifecycle—manage escalations, exceptions, and disputes from customer acquisition through recovery. Evaluate and recommend credit/loan cases for financing partners (Fin1, Fin2, Fin3, Fin4) based on documentation and internal policies. Resolve complex customer issues, working closely with sales, field, and support teams to ensure customer satisfaction and compliance. Maintain and audit SOPs for all finance operations; monitor the effectiveness of automated and outsourced processes. Ensure all in-house documentation, KYC, and compliance requirements are up to date and audit-ready. Liaise with third-party vendors/agencies for physical verification, collections, and logistics as needed. Prepare accurate MIS reports for management and financing partners. Identify process gaps and recommend solutions for operational efficiency and risk mitigation. Requirements 4–7 years of experience in credit, collections, or finance operations—preferably in NBFCs, banks, or high-growth startups. Proven track record in loan processing, credit assessment, KYC, and collections management. Hands-on experience with CRM/ERP tools (e.g., Zoho, Salesforce, Tally). Strong analytical skills—capable of interpreting reports, detecting risk, and making independent recommendations. Excellent stakeholder management; able to coordinate across teams and communicate effectively with partners and vendors. High degree of ownership, follow-through, and ethical standards. Graduate/Postgraduate in Commerce, Finance, or Business Administration. Fluency in Hindi and English (verbal and written). Preferred Experience scaling up operations and/or leading automation or outsourcing projects. Previous exposure to digital KYC, credit bureau integrations, and reconciliation software. Prior team management experience is an advantage. What We Offer Opportunity to work with an agile, innovation-driven team impacting the future of green mobility and financial inclusion. Ownership of critical finance and risk processes. Competitive compensation and growth prospects. Job Type: Permanent Pay: ₹400,000.00 - ₹1,200,000.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 23/07/2025

About Enerjazz Tech Enerjazz Tech is a Y Combinator-backed startup building India’s largest battery swapping network for commercial electric vehicles. We empower more than 2 million e-rickshaw owners and fleet operators by making clean mobility affordable, accessible, and profitable. Founded by industry leaders with deep experience in energy, batteries, and e-mobility, Enerjazz is scaling rapidly to transform how India moves. Purpose of the Role As Sales Manager – Field & Telecalling Team Lead , you will drive growth by managing both on-ground sales executives and in-house telecallers. You will build, coach, and energize a high-performing team to acquire new customers, drive battery adoption, and deliver on ambitious sales targets. This role is central to Enerjazz’s scale-up journey and is ideal for someone who thrives in an entrepreneurial, results-driven environment. Key Responsibilities 1. Team Management & Performance Recruit, train, and lead a team of field sales executives and telecallers. Set clear sales targets and performance KPIs; monitor daily, weekly, and monthly progress. Provide hands-on coaching, regular feedback, and motivation to drive team success. 2. Sales Execution Plan and execute field sales activities across target geographies (market visits, roadshows, demos, local partnerships). Guide telecalling efforts for lead generation, customer conversion, and upselling/cross-selling. Resolve escalated customer queries or objections to close deals. 3. Process, Reporting & CRM Implement structured sales processes and ensure CRM adoption for accurate tracking of leads, customer interactions, and pipeline health. Analyse sales data to identify trends, gaps, and growth opportunities; present regular updates to management. 4. Cross-functional Collaboration Coordinate with operations, marketing, and customer support to ensure seamless customer onboarding and satisfaction. Gather market feedback and share actionable insights to refine product offerings and messaging. Skills & Competencies Required: 6+ years’ experience in sales management, preferably with experience managing both field and telecalling teams in EV, automotive, FMCG, NBFC, or related sectors. Demonstrated ability to deliver and exceed sales targets in a fast-paced, high-growth environment. Strong leadership, team-building, and people management skills. Excellent communication, persuasion, and problem-solving abilities. Hands-on experience with CRM tools (Zoho, Salesforce, etc.) and data-driven sales management. Fluent in Hindi and English; additional regional languages are a plus. Preferred: Prior experience in electric mobility, battery, or automotive sectors. Familiarity with working with micro-entrepreneurs, dealers, or channel partners. Why Join Enerjazz? Lead and scale high-impact sales teams in a high-growth clean mobility startup. High ownership, rapid career advancement, and direct impact on business results. Work with visionary founders and a passionate team committed to driving change. Competitive compensation and ESOPs. Ready to lead Enerjazz’s sales expansion across the field and on the phone? Apply now to join Enerjazz Tech as our Sales Manager – Field & Telecalling Team Lead. Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent, Fresher Pay: ₹300,000.00 - ₹720,000.00 per year Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 28/07/2025