Company Description: Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nations top-ranked hospitals, including 16 of the 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company’s eHealth Connect® solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients’ clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect® Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description: Software Engineer is responsible for development of products at eHealth technologies. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds the company’s core values. Under guidance of the Principal Architect, Development Managers, Lead Software Engineers, Software Engineer will develop innovative web-based solutions. This is a hands-on position and the candidate must possess strong technological skills and be able to work as an individual contributor while also providing guidance to others. This position requires solid organizational and technical skills with great follow through. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and upholds company core values. Primary Responsibilities: Design, develop and maintain innovative cloud-based web applications. Front-end development in Angular 9, TypeScript, JavaScript, CSS3, HTML5, SCSS/SASS/LESS, Express.JS, and other technologies. Back-end development in .NET Core, Web API, Back-end development in MVC, C#/Azure Functions, Azure Event Grid, Azure CosmosDB, Azure Cognitive Search, Azure Service Bus, Azure Storage, Application Insights, and other technologies Working with the team to perform requirements gathering, detailed design, coding, unit testing (Jasmin/Karma, xUnit), bug resolution, deployment, and documentation Active participation in our agile methodology including attendance at scrums, demos, retrospective and planning sessions (story pointing). Demonstrate a strong working understanding of the industry best standards in software development and version controlling. Ensure the quality and low bug rates of code released into production. Bring continuous improvement mindset to the team and encourage learning and professional growth. Various additional duties as determined necessary by eHealth Technologies PHI Secure Area Access: Employee shall be granted access into the Secure Area of the Department of Information Technology, Research and Development as well as the Secure Area of the Operations Department that are each classified and rated for consistent access, use, and disclosure of Protected Health Information (PHI), electronic Protected Health Information (ePHI”), and/or Personally Identifiable Information (“PII”) (collectively known as a “PHI Secure Area”), for occasional access, use, and disclosure of PHI/ePHI/PII consistent with the requirements of the HIPAA Privacy and Security Rules and related to the Primary Responsibilities of this position. Employee shall be required to maintain badge access into and out of the PHI Secure Area for audit control purposes consistent with Employee’s need for the occasional access, use, and disclosure of PHI/ePHI/PII from within the PHI Secure Area. Employee agrees to safeguard all PHI/ePHI/PII access, used, and disclosed from within the PHI Secure Area and shall not transport PHI/ePHI/PII outside of the PHI Secure Area without approval of the Chief Privacy Officer and/or Security Officer. Failure to follow these requirements and corporate policy may result in disciplinary sanctions up to and including termination. Knowledge and Skill Requirements : 4-year degree in computer science, computer engineering or a related field, 6+ years of work experience in the field. Experience working in a development team for a minimum 6 years. 6+ years of experience designing web-based applications using cloud technologies such as AWS/Azure or equivalent. Good at data structures, algorithms, and must have a good understanding of Big(O) notation and techniques. Good understanding of OOPs concepts and SOLID principles. Strong Knowledge of Object Oriented Analysis and Design, Software Design patterns. 6+ years of experience in implementing Microservices and API Architecture. Extensive experience with the. NET framework and other technologies: .NET Core, C#, Web API. Experience designing web-based systems for cloud deployment in AWS/Azure or equivalent. Hands-on experience on cloud services such as APIM, Azure Storage, Service Bus, Event Grid, CosmosDB, Azure Search etc., Knowledge of scrum/agile practices. Knowledge of JavaScript on the front and back end including Node.js Good working knowledge in Angular or equivalent framework. Knowledge of NoSQL databases. Knowledge of security practices for web development Solid experience with REST API and user auth (JWTs & OAuth2) Good to have experience working with Auth0/SSO Excellent troubleshooting skills. Ability to communicate effectively both verbally and in writing. Tenacity and ability to manage change adeptly Focus on timely deliveries with a sense of urgency in responding to requests Understanding of HIPAA and HITECH is a plus.

Company Description: Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nations top-ranked hospitals, including 16 of the 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company’s eHealth Connect® solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients’ clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect® Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description: Software Engineer is responsible for development of products at eHealth technologies. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds the company’s core values. Under guidance of the Principal Architect, Development Managers, Lead Software Engineers, Software Engineer will develop innovative web-based solutions. This is a hands-on position and the candidate must possess strong technological skills and be able to work as an individual contributor while also providing guidance to others. This position requires solid organizational and technical skills with great follow through. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and upholds company core values Primary Responsibilities: Develop and maintain innovative cloud-based web applications. Front-end development in Angular 9, TypeScript, JavaScript, CSS3, HTML5, SCSS/SASS/LESS, Express.JS, and other technologies. Back-end development in .NET Core, Web API, Back-end development in MVC, C#/Azure Functions, Azure Event Grid, Azure CosmosDB, Azure Cognitive Search, Azure Service Bus, Azure Storage, Application Insights, and other technologies. Working with the team to perform coding, unit testing (Jasmin/Karma, xUnit), bug resolution, deployment, and documentation. Active participation in our agile methodology including attendance at scrums, demos, retrospective and planning sessions (story pointing). Demonstrate a strong working understanding of the industry best standards in software development and version controlling. Ensure the quality and low bug rates of code released into production. Various additional duties as determined necessary by eHealth Technologies PHI Secure Area Access: Employee shall be granted access into the Secure Area of the Department of Information Technology, Research and Development as well as the Secure Area of the Operations Department that are each classified and rated for consistent access, use, and disclosure of Protected Health Information (“PHI”), electronic Protected Health Information (“ePHI”), and/or Personally Identifiable Information (“PII”) (collectively known as a “PHI Secure Area”), for occasional access, use, and disclosure of PHI/ePHI/PII consistent with the requirements of the HIPAA Privacy and Security Rules and related to the Primary Responsibilities of this position. Employee shall be required to maintain badge access into and out of the PHI Secure Area for audit control purposes consistent with Employee’s need for the occasional access, use, and disclosure of PHI/ePHI/PII from within the PHI Secure Area. Employee agrees to safeguard all PHI/ePHI/PII access, used, and disclosed from within the PHI Secure Area and shall not transport PHI/ePHI/PII outside of the PHI Secure Area without approval of the Chief Privacy Officer and/or Security Officer. Failure to follow these requirements and corporate policy may result in disciplinary sanctions up to and including termination. Knowledge and Skill Requirements : 4-year degree in computer science, computer engineering or a related field, 3+ years of work experience in the field. Experience working in a development team for a minimum 3 years. 3+ years of experience developing web-based applications using cloud technologies such as AWS/Azure or equivalent. Good at data structures, algorithms, and must have a good understanding of Big(O) notation and techniques. Good understanding of OOPs concepts and SOLID principles. 2+ years of experience in implementing Microservices and API Architecture. Extensive experience with the. NET framework and other technologies: .NET Core, C#, Web API. Experience developing web-based systems for cloud deployment in AWS/Azure or equivalent. Hands-on experience on cloud services such as APIM, Azure Storage, Service Bus, Event Grid, CosmosDB, Azure Search etc., Knowledge of scrum/agile practices. Knowledge of JavaScript on the front and back end including Node.js Good working knowledge in Angular or equivalent framework. Knowledge of NoSQL databases. Knowledge of security practices for web development Solid experience with REST API and user auth (JWTs & OAuth2) Good to have experience working with Auth0/SSO Excellent troubleshooting skills. Ability to communicate effectively both verbally and in writing. Tenacity and ability to manage change adeptly Focus on timely deliveries with a sense of urgency in responding to requests Understanding of HIPAA and HITECH is a plus. Key Relationships: 1. Directly Supervised by IT – Software Engineer, Manager 2. Interacts with IT - Solutions Architect 3. Interacts regularly with IT - Scrum Master, Immediate Dev & QA Team members (US & India) Essential Functions: 1. Mental Requirements include: General, Visual, and Analytical skills 2. Excellent troubleshooting skills are critical for success in this role Work Conditions: 1. On-call availability during the week with occasional weekend work. 2. Work requires willingness to occasionally work a flexible schedule.

Company Description: eHealth Technologies is a leading healthcare technology company that advances the delivery of life-altering care. Since 2006, we have decreased time to treatment for millions of patients and are trusted by the top healthcare systems, HIEs, and CROs throughout the United States. Our advanced technology and compassionate team expedite the collection, organization, and delivery of medical records, images, and pathology materials so that care teams have exactly what they need, where they need it, to get their patients back on the road to recovery as quickly as possible. Our team takes great pride in working behind the scenes for 80% of the top hospitals to help hundreds of thousands of patients every year. Career Opportunity Description: This role is a member of eHealth Technologies Operational Excellence team, which leads a team of Quality Analysts in several functional areas and ensures compliance with accepted processes and procedures and regulatory requirements. This individual will be passionate about working for a global company, and embody a servant leadership approach prioritizing the growth, well-being, and empowerment of employees to meet team, department, and organization goals. This position is employee, vendor, and customer facing and requires solid customer service, organizational and follow through skills. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and always upholds company core values. Primary Responsibilities: Opex Management Lead and manage end-to-end project execution across multiple teams and geographies (US, HYD, AUG, Pune). Define project scope, goals, deliverables, and timelines in alignment with organizational objectives. Monitor project progress, identify risks, and implement mitigation strategies. Drive Operational Excellence (OpEx) initiatives and continuous improvement programs. Ensure compliance with HIPAA and internal data privacy/security protocols. Quality Process Management a. On a monthly basis perform random audits across all Operations team members. b. Ensure all focused audit done in a timely manner. c. Create a pareto of the top errors and determine root cause(s). d. Identify corrective/preventive actions and then work with the Operations Managers to reduce these errors. e. Teach/coach/mentor lower performing team members with a clearly defined goal to improve their individual attainment and/or quality score. f. Adheres to established business processes, policies, and regulations. g. Ensures all workflow, SOPs, policies, and procedures are followed appropriately with emphasis on strict adherence to HIPAA guidelines. h. Performs at a high level of quality to eliminate the potential for incorrect transfer of Patient Health Information. i. Maintains effective communication and good relationships with all eHealth employees. Designing, implementing, and overseeing Quality Assurance processes in other departments/teams as required Liaising with the Director of Human Resources/Manager of Training to communicate training needs as identified in the Quality Assurance process. Various additional duties as determined necessary by eHealth Technologies. BQM management from Quality standpoint overall (US, HYD, AUG & Pune) Driving OpEx projects. Communicate with managers with QA as well as OpEx team alignment. QAs Learning / development plan creation and Execution. Leadership & Supervision: Support & drive the Companys Mission, Vision, Values, and strategic objectives and key results. Support the departmental recruitment process by completing interviews and providing timely feedback in the candidate selection process. Plans/hosts engagement team activities (virtual and/or in person) on at least a semi-annual basis. Responsible for approving by-monthly/monthly reporting for all Quality Assurance team members, including approving/denying PTO requests, etc. Installs a strong sense of customer focus and professionalism throughout the team. Always expected to role model company values when interacting with individuals from his/her team, customers, internal partners, etc. Motivates the team in a calm and positive manner to ensure their success while providing development opportunities for Quality Analysts to exceed expectations on a regular basis. Provides regular team member recognition, including personal recognition and recognizing team members throughout the larger organization through avenues such as emails, Kudos Corner, Town Hall recognition, and other company wide recognition opportunities. Creates and supports a culture of trust, engagement, and inclusion for all employees. Routinely monitors Team members individual performance and quality and takes necessary actions to address any performance or quality issues as soon as possible. Writes and delivers 30/60/90 day and annual performance reviews and develops goals for each Quality Analyst including a developmental action plan that is reviewed and updated on a quarterly basis and shared with Director of Operational Excellence for their individual growth and development and future progression based on the employees career aspirations. Monitors individual growth and development of each Quality Analyst to ensure they are performing to their best abilities. Provides ongoing performance feedback to Quality Analyst to enable them to successfully meet/exceed their job expectations. Assesses and promotes training opportunities to continually increase the skill of team members. Proactively works to creatively solve problems and overcome challenges. Management reporting: Monitors progression of workload activities daily and reports on an as needed basis highlighting potential customer issues. Escalates issues immediately to Director of Operational Excellence as needed. Information Privacy and Security In an effort to safeguard the information privacy and security of all covered information Employee shall also be responsible for: Following eHealth Technologies’ information privacy and security policies, procedures, standard operating procedures, appendices, attachments, etc. Accessing, using, and disclosing only the minimum necessary covered information that is needed for job responsibilities, or otherwise allowed by law. Safeguarding the confidentiality, integrity, and availability of covered information at all times, whether or not on duty. Preferred candidate profile High School Diploma or GED required. Bachelor’s degree in business or similar field preferred. Two (2) years equivalent experience minimum required Two (2) years supervisory role preferred. Green Belt certified / Know of Six sigma tools. Knows how to create Process Map & SOP's. Call center experience desired. Working knowledge of HIPAA regulations and medical terminology Demonstrated excellence in effective and professional communications (written and verbal) with internal and external customers and all levels of management. Detail oriented and exhibits a sense of urgency to achieve desired results. Strong leadership and organizational skills and the ability to handle multiple tasks. Results-driven, action-oriented, and self-motivated mindset. Must be experienced and comfortable working in a fast-paced entrepreneurial environment and able to deal well with change and ambiguity Proficiency in all aspects of PC utilization including MS office, Sales Force. Ability to complete tasks accurately and within strict time constraints Ability to simultaneously manage several projects. Key Relationships: 1. Supervises a team of Quality Analysis and Operation Excellence Specialists 2. Directly supervised by Director of Operational Excellence 3. Interacts regularly with eHealth Technologies staff, customers, vendors, and community businesses. Essential Functions: 1. Physical Requirements: Extended periods of time typing, data entry, sitting, ready, writing. Lifting up to 20 lbs. 2. Mental Requirements include: General, Visual, and Numerical Intelligence. Analytical skills. 3. Work requires willingness to occasionally work a flexible schedule. 4. Work from the office 5. Schedule will overlap with US EST timing