Skills: Customer Relationship Management (CRM) software, Conflict Resolution, Communication Skills, Problem Solving, Client Handling, MS Excel, Negotiation, Escalation Handling, Client Servicing Executive Job Description Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives. Key Responsibilities Act as the primary point of contact for clients, ensuring their needs are met in a timely and satisfactory manner.Manage and resolve customer inquiries and complaints with a focus on providing excellent service.Build and maintain strong, long-lasting client relationships through effective communication and problem-solving.Coordinate with internal teams (operations, technical, and field teams) to ensure smooth service delivery and client satisfaction.Handle service requests, follow up on service status, and ensure timely completion of jobs.Provide timely and accurate reports on client interactions, feedback, and concerns to management.Assist in identifying areas for service improvement based on client feedback.Collaborate with the sales team to identify and grow opportunities within the existing client base.Meet and exceed client service KPIs, ensuring a high level of client satisfaction. Requirements Proven experience in client servicing, customer support, or a similar role.Strong communication and interpersonal skills.Ability to handle difficult clients and resolve conflicts in a professional manner.Ability to multitask, prioritize, and manage time effectively.Basic knowledge of service-oriented industries and client management.Proficient in MS Office (Word, Excel, PowerPoint) and CRM software is an advantage.Ability to work in a fast-paced environment and adapt to changing client needs. Compensation & Benefits Incentives: Attractive Monthly and Quarterly Incentives based on performance.Benefits: Provident Fund (PF), Employee State Insurance (ESI), and Health Insurance provided to all employees.Competitive salary package with growth opportunities within the company. Why Join Easyfix Handy Solutions? Easyfix Handy Solutions India Pvt. Ltd. is a market leader in providing professional handyman and maintenance services across India. We pride ourselves on delivering reliable and efficient service to our clients. Joining our team means being part of a growing organization that values customer satisfaction and fosters a positive and rewarding work environment. If you are a motivated individual with a passion for customer service and are looking to grow with a dynamic company, we would love to hear from you! Location: Sector 44, Gurugram Language Mandate: Telugu, with decent English & Hindi Shift: Morning Shift (Flexible Hours) Organization: Easyfix Handy Solutions India Pvt. Ltd. Join Date: Immediate Joiner Preferred

Job Description: Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives. Key Responsibilities: - Act as the primary point of contact for clients, ensuring their needs are met in a timely and satisfactory manner. - Manage and resolve customer inquiries and complaints with a focus on providing excellent service. - Build and maintain strong, long-lasting client relationships through effective communication and problem-solving. - Coordinate with internal teams (operations, technical, and field teams) to ensure smooth service delivery and client satisfaction. - Handle service requests, follow up on service status, and ensure timely completion of jobs. - Provide timely and accurate reports on client interactions, feedback, and concerns to management. - Assist in identifying areas for service improvement based on client feedback. - Collaborate with the sales team to identify and grow opportunities within the existing client base. - Meet and exceed client service KPIs, ensuring a high level of client satisfaction. Requirements: - Proven experience in client servicing, customer support, or a similar role. - Strong communication and interpersonal skills. - Ability to handle difficult clients and resolve conflicts in a professional manner. - Ability to multitask, prioritize, and manage time effectively. - Basic knowledge of service-oriented industries and client management. - Proficient in MS Office (Word, Excel, PowerPoint) and CRM software is an advantage. - Ability to work in a fast-paced environment and adapt to changing client needs. Compensation & Benefits: - Incentives: Attractive Monthly and Quarterly Incentives based on performance. - Benefits: Provident Fund (PF), Employee State Insurance (ESI), and Health Insurance provided to all employees. - Competitive salary package with growth opportunities within the company. Show more Show less

Client Servicing Executive Job Description: Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives. Key Responsibilities: Act as the primary point of contact for clients, ensuring their needs are met in a timely and satisfactory manner. Manage and resolve customer inquiries and complaints with a focus on providing excellent service. Build and maintain strong, long-lasting client relationships through effective communication and problem-solving. Coordinate with internal teams (operations, technical, and field teams) to ensure smooth service delivery and client satisfaction. Handle service requests, follow up on service status, and ensure timely completion of jobs. Provide timely and accurate reports on client interactions, feedback, and concerns to management. Assist in identifying areas for service improvement based on client feedback. Collaborate with the sales team to identify and grow opportunities within the existing client base. Meet and exceed client service KPIs, ensuring a high level of client satisfaction. Requirements: Proven experience in client servicing, customer support, or a similar role. Strong communication and interpersonal skills. Ability to handle difficult clients and resolve conflicts in a professional manner. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of service-oriented industries and client management. Proficient in MS Office (Word, Excel, PowerPoint) and CRM software is an advantage. Ability to work in a fast-paced environment and adapt to changing client needs. Compensation & Benefits: Incentives: Attractive Monthly and Quarterly Incentives based on performance. Benefits: Provident Fund (PF), Employee State Insurance (ESI), and Health Insurance provided to all employees. Competitive salary package with growth opportunities within the company. Why Join Easyfix Handy Solutions? Easyfix Handy Solutions India Pvt. Ltd. is a market leader in providing professional handyman and maintenance services across India. We pride ourselves on delivering reliable and efficient service to our clients. Joining our team means being part of a growing organization that values customer satisfaction and fosters a positive and rewarding work environment. If you are a motivated individual with a passion for customer service and are looking to grow with a dynamic company, we would love to hear from you! Location: Sector 44, Gurugram Shift: Morning Shift (Flexible Hours) Organization: Easyfix Handy Solutions India Pvt. Ltd. Join Date: Immediate Joiner Preferred Show more Show less

Job Title: Field Operations Supervisor Locations: Bengaluru, Hyderabad and Andhra Pradesh Language: Tamil, Telugu, Malayalam, Kannada (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview: Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a City Manager, you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities: Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications and Skills: Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Show more Show less

Skills: Escalations Management, Project Management, Client Relationship Management, Team Coordination, Process Improvement, Resource Allocation, Job Title: Project Manager (Civil) Job Type: Full-time Location: Gurgaon (6th floor, Tower 10, Sector 44) Experience: 2 to 4 years Company: Easy Fix Technologies Pvt Ltd About EasyFix: EasyFix is an aggregator of recognized and skilled technicians, providing repair and installation services for OEMs across a wide range of technical products, including TVs, washing machines, furniture, cycles, appliances, chimneys, CCTV, EV, lifts, hardware, and more. With a presence in over 21,000 PIN codes and a focus on deep technology, EasyFix ensures high-quality service solutions. Job Overview: As a Project Manager (Civil) at EasyFix, you will be responsible for coordinating with clients, field technicians, and regional teams to ensure smooth execution of civil and construction projects. Your role will involve managing communication through various channels, troubleshooting, data analysis, and report generation. Prior experience working with blue-collar workers such as drivers, technicians, delivery personnel, and truck drivers will be valuable. Key Responsibilities Manage outbound and inbound calls for troubleshooting and issue resolution. Prepare civil and construction estimates and analyze data for informed decision-making. Facilitate coordination between clients, regional teams, and field technicians. Communicate effectively through phone calls, emails, WhatsApp, and Slack. Set and achieve daily/monthly targets based on predetermined KPIs. Coordinate material and spare deliveries, manage upcountry travel, and conduct site visits. Document, negotiate, and obtain necessary approvals for various tasks. Generate reports to help management make informed decisions. Key Skills Required Creativity and problem-solving skills Strong mathematical aptitude Proven project management experience Tactical communication skills Ability to work effectively with blue-collar workers Strong data analysis and reporting skills Benefits Start-up culture with flexible decision-making Exposure to cutting-edge technology KPI and milestone-driven work environment Opportunity to create a long-lasting impact Show more Show less

Skills: field sales, Field Work, field onboarding, Project Coordination, Team Management, Team Supervision, Field Operations, Job Title: Field Operations Supervisor Locations: Bengaluru, Hyderabad and Mumbai Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a People Trainer - City Manager , you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications And Skills Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Show more Show less

Skills: field sales, Field Work, field onboarding, Project Coordination, Team Management, Team Supervision, Field Operations, Job Title: Field Operations Supervisor Locations: Bengaluru, Hyderabad and Mumbai Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a People Trainer - City Manager , you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications And Skills Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Show more Show less

Skills: field sales, Field Work, field onboarding, Project Coordination, Team Management, Team Supervision, Field Operations, Job Title: Field Operations Supervisor Locations: Bengaluru, Hyderabad and Mumbai Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a People Trainer - City Manager , you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications And Skills Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Show more Show less

Skills: field sales, Field Work, field onboarding, Project Coordination, Team Management, Team Supervision, Field Operations, Job Title: Field Operations Supervisor Locations: Bengaluru, Hyderabad and Mumbai Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a People Trainer - City Manager , you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications And Skills Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Show more Show less

Skills: Communication, Negotiation, Customer Relationship Management, Complaint Resolution, Service Coordination, Call Handling, CRM Software, Process Improvement, Job Description Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives. Key Responsibilities Act as the primary point of contact for clients, ensuring their needs are met in a timely and satisfactory manner. Manage and resolve customer inquiries and complaints with a focus on providing excellent service. Build and maintain strong, long-lasting client relationships through effective communication and problem-solving. Coordinate with internal teams (operations, technical, and field teams) to ensure smooth service delivery and client satisfaction. Handle service requests, follow up on service status, and ensure timely completion of jobs. Provide timely and accurate reports on client interactions, feedback, and concerns to management. Assist in identifying areas for service improvement based on client feedback. Collaborate with the sales team to identify and grow opportunities within the existing client base. Meet and exceed client service KPIs, ensuring a high level of client satisfaction. Requirements Proven experience in client servicing, customer support, or a similar role. Strong communication and interpersonal skills. Ability to handle difficult clients and resolve conflicts in a professional manner. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of service-oriented industries and client management. Proficient in MS Office (Word, Excel, PowerPoint) and CRM software is an advantage. Ability to work in a fast-paced environment and adapt to changing client needs. Compensation & Benefits Incentives: Attractive Monthly and Quarterly Incentives based on performance. Benefits: Provident Fund (PF), Employee State Insurance (ESI), and Health Insurance provided to all employees. Competitive salary package with growth opportunities within the company. Show more Show less

Skills: Vendor Management, field onboarding, Team Supervision, Workforce Scheduling, Service Delivery, Work Order Management, KPI Monitoring, Field Operations Management, Job Title: People Trainer Field Operations Supervisor Locations: Bengaluru, Hyderabad and Mumbai Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a People Trainer - City Manager , you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications And Skills Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development Show more Show less