E-commerce executive/Dispatch executive

Order Management & Fulfillment: Process online orders across e-commerce platforms and internal systems Coordinate with warehouse teams for picking, packing, and timely dispatch. Ensure accuracy in order fulfillment and track shipment status until delivery. 2.Inventory & Stock Handling: Monitor inventory levels and ensure real-time stock updates on e-commerce portals. Collaborate with warehouse staff to reconcile stock movements and update discrepancies. Assist in cycle counts and physical audits in the warehouse. 3.Logistics Coordination: Liaise with courier partners and 3PL providers to schedule pickups and resolve delivery issues. Track shipments and update customers/support teams on delivery statuses. Assist with return pickups, reverse logistics, and damaged goods processing. 4.Platform & System Support: Update product listings, stock availability, and order statuses on platforms like Shopify, Amazon, Flipkart, etc. Work with WMS/ERP or Excel-based trackers to manage orders and stock. Generate basic reports related to dispatch, delivery timelines, and return rates. 5.Operational Support: Assist in process optimization between the warehouse and e-commerce team. Support customer service with backend order data or delivery updates. Maintain records of courier performance and fulfilment metrics.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Do experience in inventory management?: 1 year (Required)

Location:

• Mumbai, Maharashtra (Required)

Work Location: In person