Posted:3 weeks ago|
Platform:
Hybrid
Full Time
Position: Microsoft Dynamics / D 365 Customer Engagement - Developer / Technical Consultant
Primary Skills: D365 / Dynamics 365 CE , Dotnet, PowerApps, Azure Functions
Work Location: Bengaluru, Pune, Mumbai, Noida, Gurugram.
Mode: Hybrid
Notice Period: 0 to 15 Days
Design and implementation of complex Customer Engagement solutions that meet the specific needs of our clients.
Deep understanding of Customer Engagement module & its core functionalities.
Work closely with business analysts and developers to translate business requirements into technical solutions.
Develop and maintain technical documentation, configuration guides, and integration specifications.
Stay up-to-date on the latest advancements in Customer Engagement and related technologies.
Effectively communicate with clients, stakeholders, and internal teams throughout the project lifecycle.
Overall 8+ years and Minimum of 3 years of experience in Dynamics 365 Customer Engagement solution.
Proven experience in designing, implementing, and optimizing complex Customer Engagement solutions.
In-depth knowledge of Customer Engagement core functionalities, workflows, and configuration options.
Strong understanding of integration patterns and best practices for connecting Customer Engagement with other business systems.
Experience with Azure technologies, such as Azure Functions and Logic Apps, is a plus.
Excellent analytical and problem-solving skills.
Strong communication, collaboration, and presentation skills.
Ability to work independently and manage multiple priorities effectively.
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