Dynamics 365 Customer Engagement Developer

8 - 12 years

16 - 25 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Position: Microsoft Dynamics / D 365 Customer Engagement - Developer / Technical Consultant

Primary Skills: D365 / Dynamics 365 CE , Dotnet, PowerApps, Azure Functions

Work Location: Bengaluru, Pune, Mumbai, Noida, Gurugram.

Mode: Hybrid

Notice Period: 0 to 15 Days

Responsibilities

Design and implementation of complex Customer Engagement solutions that meet the specific needs of our clients.

Deep understanding of Customer Engagement module & its core functionalities.

Work closely with business analysts and developers to translate business requirements into technical solutions.

Develop and maintain technical documentation, configuration guides, and integration specifications.

Stay up-to-date on the latest advancements in Customer Engagement and related technologies.

Effectively communicate with clients, stakeholders, and internal teams throughout the project lifecycle.

Qualifications

Overall 8+ years and Minimum of 3 years of experience in Dynamics 365 Customer Engagement solution.

Proven experience in designing, implementing, and optimizing complex Customer Engagement solutions.

In-depth knowledge of Customer Engagement core functionalities, workflows, and configuration options.

Strong understanding of integration patterns and best practices for connecting Customer Engagement with other business systems.

Experience with Azure technologies, such as Azure Functions and Logic Apps, is a plus.

Excellent analytical and problem-solving skills.

Strong communication, collaboration, and presentation skills.

Ability to work independently and manage multiple priorities effectively.

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