Dy. Manager Security

SECURITY OPERATIONS

• Review and approve the location-wise manpower deployment schedule and ensure that they are at their designated points in the mall.
• Conduct daily briefing with supervisor and guards.
• Effectively manage the Security contractors by implementing and measuring specific terms and conditions which is mentioned in the service agreement.
• Ensure that the asset is secured against vandalism & arson 24 hours a day.
• Daily inspections & regular security and safety audits to maintain the best standards in the mall.
• Have an eye for detail and identify & challenge security processes that lead to continuous improvement and efficiencies that will result in increased safety and security standards.
• Build relationships with local stakeholders & external agencies that will assist in the effective security operations at the mall
• Implement and develop SOPs for the mall security and safety operations.
• To ensure that the CCTV control room is maintained in a professional manner and is a secure environment, and is fit for purpose
• Conduct audits: - CCTV, walkie talkies, HHMD, DFMD, retailers, Keys
• Train different contingency teams, such as Emergency Response Team (ERT), Fire Fighting Board, Evacuation Team, Medical Team, etc., to handle any emergency situation that may arise at the mall.
• Responsible for making special security arrangements in case of any events/ promotions/ marketing initiatives happening in the mall
• Build external business relationships with local government departments and businesses.
• Preparation of pre-opening checklist as and when required.

HEALTH & SAFETY-Fire

• Ensure all safety-related equipments are in working order at all times and all repair/ preventive maintenance of equipment happens as per schedule.
• Conduct training of all the team about the emergency procedure, such as • Fire Fighting, Bomb Threat, Emergency evacuation procedure, Accidents and casualty evacuation, and fire drills for all employees of the Mall.
• Conduct Fire Alarm tests to ensure that all fire detection equipment is verified as working. Maintain & review a written log of checks
• Conduct mandatory safety and fire prevention audits, ensuring that tenanted areas are also reviewed every month; compile a risk assessment process that highlights areas or tenants that will require more frequent checks & corrective actions
• Adopt a zero-tolerance approach to safety and fire prevention
• Maintain an Accident and Incident Book that must be completed in the event of any accident or incident, in conjunction with a reporting, investigation, and follow-up procedure to highlight any common occurrences that can be eliminated
• Ensure training is provided to staff on all emergency policies, procedures, and regulations to be able to respond to alarms, incidents, and emergency situations
• Provide technical advice, coaching, guidance, and mentoring to employees on safety initiatives and necessary changes
• Order and maintain facility safety inventory, including supplies and equipment