A multi-specialty healthcare facility providing various medical services including emergency care, surgery, and outpatient clinics.
Cooch Behar
INR 3.25 - 4.5 Lacs P.A.
Work from Office
Full Time
Job Role: The HR Senior Executive is responsible for managing core HR functions, including recruitment, employee relations, compliance, and HR operations. Proficiency in HRMS tools such as Spine HRMS is essential for handling employee data, payroll, and automating HR workflows. Key Responsibilities: Recruitment & Onboarding: Handle end-to-end recruitment processes including job postings, candidate screening, interviews, and onboarding formalities. Coordinate with department heads to understand hiring needs. HRMS Management (Spine HRMS): Maintain and update employee records in Spine HRMS , ensuring data accuracy and timely processing. Process payroll, leave management, attendance, and statutory compliance through the software. Generate reports and dashboards from Spine HRMS for management review. Support HR process automation and assist in troubleshooting system-related issues. Employee Relations: Serve as a point of contact for employee grievances and conflict resolution. Promote a positive and inclusive work environment. HR Operations: Oversee attendance, leave tracking, and payroll coordination using HRMS tools. Maintain up-to-date personnel records and documentation. Compliance & Policy Implementation: Ensure HR policies comply with labor laws and company standards. Support audits and prepare necessary documentation for statutory compliance. Performance Management: Coordinate performance reviews and appraisal cycles. Track probation, confirmation, and performance milestones. Training & Development: Identify training needs and coordinate employee development programs. Track training records and certifications in HRMS. Preferred candidate profile: Education: MBA in HR or MBA in Others
Cooch Behar
INR 3.25 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Role: The Operations Senior Executive in the Radiology Department is responsible for overseeing the smooth functioning of radiology services, including workflow coordination, patient experience, equipment oversight, and interdepartmental communication. The role also includes managing TDL batch processing and coordinating with tele-radiologists to ensure timely reporting and service quality. Key Responsibilities: Department Coordination: Supervise daily operations of the radiology department, ensuring effective coordination between front-desk staff, technicians, and radiologists. Monitor patient appointments, diagnostic schedules, and resource allocation to reduce waiting time. Patient Experience & Support: Ensure a high standard of patient care and timely support throughout the diagnostic process. Address patient concerns, inquiries, and service feedback professionally. TDL Batch Management: Handle TDL (Test Description List) batch creation and submission for radiology investigations. Ensure accuracy in test mapping, coding, and daily upload to the system. Coordinate with IT and billing departments to resolve discrepancies in batch uploads. Tele-Radiologist Coordination: Manage schedules and reporting timelines with tele-radiologists . Ensure proper upload of images and clinical notes to the PACS/tele-radiology platform. Track and follow up on report turnaround time and escalate delays when needed. Scheduling & Resource Management: Coordinate diagnostic appointments (X-ray, MRI, CT, Ultrasound, etc.) to maximize utilization of equipment and staff. Ensure minimum equipment downtime through proper scheduling and preventive maintenance. Compliance & Quality Assurance: Ensure compliance with healthcare protocols, AERB guidelines, and NABH standards. Support internal audits, documentation, and quality control measures. Inventory & Equipment Oversight: Monitor inventory of consumables and raise timely requisitions. Ensure radiology machines and related equipment are maintained and serviced regularly. Reporting & Documentation: Maintain accurate records of all diagnostic procedures and departmental activities. Generate daily/weekly/monthly reports for performance and utilization analysis. Team Coordination & Training: Assist with staff schedules, leave management, and performance tracking. Support orientation and training of new team members in operational protocols. Liaison Activities: Coordinate with IT, billing, and admin teams for system-related and operational requirements. Preferred candidate profile Education: MBA in Hospital Administration
Cooch Behar
INR 3.25 - 3.75 Lacs P.A.
Work from Office
Full Time
Role: The Accounts Executive in the Laboratory Store is responsible for managing procurement, vendor coordination, stock receiving, and inventory tracking for all laboratory-related materials and consumables. This role ensures accurate documentation of transactions, timely replenishment of supplies, and supports smooth operational functioning of the lab. Key Responsibilities: Purchase & Procurement: Raise purchase requisitions based on stock levels and lab requirements. Obtain quotations, compare prices, and prepare purchase orders in coordination with the purchase/accounts team. Ensure timely procurement of lab consumables, reagents, and equipment. Vendor Handling & Coordination: Maintain effective communication with lab vendors and suppliers. Follow up on order deliveries, payment processing, and issue resolution. Maintain an up-to-date vendor list with contract terms, pricing, and contact details. Stock Receiving & Verification: Receive incoming lab materials and verify against purchase orders and invoices. Check for quantity, expiry, batch numbers, and quality compliance. Document discrepancies and coordinate with vendors for replacements/returns if needed. Inventory Management: Update stock entries in inventory management software or manual registers. Monitor stock levels and maintain minimum and maximum inventory thresholds. Conduct regular stock audits and reconcile physical stock with system records. Documentation & Record Keeping: Maintain purchase records, delivery notes, GRNs (Goods Receipt Notes), and invoices in an organized manner. Ensure all transactions are properly recorded for audit and compliance purposes. Coordination with Lab & Accounts: Liaise with the laboratory team to forecast usage and consumption trends. Share stock usage reports and coordinate with accounts for vendor payments. Expiry & Batch Monitoring: Track expiry dates of reagents and consumables and ensure timely utilization or disposal. Maintain records of batch-wise inventory as per quality control protocols. Compliance & Safety: Follow lab safety protocols during the handling and storage of chemicals and reagents. Ensure compliance with relevant procurement and inventory control policies. Preferred candidate profile Education: BCom
Cooch Behar
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
We are inviting applications for the position of Medical Superintendent to join our hospital's senior leadership team. The ideal candidate will be responsible for overseeing the medical and administrative operations of the hospital, ensuring optimal patient care, regulatory compliance, clinical excellence, and continuous quality improvement. This is a leadership role that demands strategic thinking, operational excellence, people management, and an in-depth understanding of healthcare systems. Key Responsibilities : > Clinical and Administrative Leadership: Serve as the overall in-charge of medical and allied departments, ensuring efficient coordination and integration of clinical services. Liaise between hospital management, clinical departments, and support services to ensure streamlined functioning. Ensure 24/7 operational readiness and high standards of patient care in line with hospital policies. > Resource Management : Oversee recruitment, training, and performance appraisal of medical, nursing, and allied health staff. Facilitate manpower planning, duty rosters, and effective allocation of human resources to maintain care standards. Supervise procurement, utilization, and maintenance of medical equipment and hospital supplies. > Operational Excellence : Develop and monitor KPIs to track performance of departments and identify areas of improvement. Review and analyze hospital data, incident reports, and patient feedback to improve service delivery. Ensure prompt grievance redressal and maintain high patient satisfaction levels. > Budgeting and Strategic Planning : Participate in budgeting, financial planning, and cost control strategies in coordination with finance and executive leadership. Contribute to long-term planning and development strategies aligned with institutional goals. Identify and lead new service lines, capacity expansions, or technology adoption. > Crisis and Emergency Management : Establish protocols for emergency preparedness, disaster response, and crisis management. Lead the hospitals response during outbreaks, medical emergencies, and critical incidents. > Stakeholder Coordination and Reporting : Represent the hospital in government and regulatory meetings. Maintain liaison with external agencies, medical associations, insurance providers, and third-party administrators (TPAs). Prepare periodic reports for hospital board/executive management on clinical and operational performance.
Cooch Behar
INR 12.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Qualification : Graduate in Medicine (MBBS/BDS/BHMS/BAMS) or Nursing; Postgraduate Degree / Diploma in Hospital Administration, Quality, or Public Health and Certified NABH Assessor We are seeking a dynamic and experienced Quality Head to lead the hospitals quality assurance and accreditation functions. The candidate will be responsible for planning, implementing, and maintaining quality systems and standards across all departments, ensuring compliance with NABH/JCI and other applicable healthcare norms. The role requires a proactive leader with strong analytical, coordination, and documentation skills. Key Responsibilities : Quality Management System : > Develop, implement, and maintain the hospitals Quality Management System (QMS) in alignment with NABH, other relevant standards. > Create and update Standard Operating Procedures (SOPs), clinical protocols, and work instructions across departments. > Monitor Key Performance Indicators (KPIs), conduct audits, and ensure continuous quality improvement (CQI) initiatives. Accreditation and Compliance : > Lead all processes related to NABH certification and reaccreditation. > Ensure documentation, audits, training, and corrective actions are carried out as per accreditation guidelines. > Coordinate with department heads and teams to close non-conformities and implement improvements. Training and Capacity Building : > Conduct regular quality training, awareness programs, mock drills, and orientation for clinical and non-clinical staff. > Build a quality-conscious culture within the hospital through regular coaching and mentoring. Organize fire safety, biomedical waste management, infection control, and patient safety training sessions. Audit and Data Analysis : > Lead internal and external quality audits, root cause analyses, and implementation of CAPA (Corrective and Preventive Actions). > Perform incident/near-miss analyses, adverse event reporting, and mortality/morbidity reviews. Manage data dashboards, incident logs, feedback mechanisms, and quality reports. Risk and Patient Safety Management : > Implement and monitor patient safety goals, clinical risk management practices, and infection control protocols. > Ensure adherence to hospital safety measures including medical error reporting, SOP compliance, and HAZMAT standards. > Conduct Hospital Infection Control Committee (HICC) meetings and monitor hygiene audits. Stakeholder Coordination : > Collaborate with department heads, nursing teams, and administrative staff to drive hospital-wide quality initiatives. > Liaise with external assessors, healthcare regulators, insurance companies, and government health departments during audits and inspections. Customer Feedback and Grievance Redressal : > Manage the hospitals patient feedback system, grievance redressal process, and implement service recovery strategies. > Analyze trends from patient satisfaction surveys and recommend improvements. Preferred Attributes : > Experience in large multi-specialty or tertiary care hospitals. > Expertise in patient safety, risk management, and quality assurance tools (FMEA, RCA, PDCA, Six Sigma, etc.). > Strong communication and leadership qualities. > Ability to work under pressure and manage multi-functional teams.
Cooch Behar
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1. Financial Operations & Supervision >Assist in supervising the hospital billing section and TPA coordination, ensuring accuracy and timeliness. >Oversee PF and ESI processes, ensuring compliance with statutory guidelines. >Support revenue reconciliation, tariff monitoring, and budget implementation. 2. Financial Analysis & Reporting >Assist in preparing MIS reports, including budget vs. actual variance analysis, revenue assurance, and profitability reporting by speciality and consultant. >Conduct package and service costing, supporting decisions on pricing and service delivery efficiency. >Assist in cost audits and other internal financial reviews. 3. Purchase, Stock, and Cash Oversight >Participate in vendor evaluation and purchase process implementation in coordination with procurement. >Supervise periodic cash and stock physical verifications. 4. Revenue Cycle and Collection Management >Help manage the credit cell, including monitoring claim management and debtor ageing. >Track collection targets and actual realisation performance, identifying variances and proposing corrective actions. 5. Doctor Revenue & Sharing Analysis >Analyse doctor-wise revenue, package usage, discounting patterns, and due trends. >Support the preparation of revenue sharing reports based on sales, discounts, and package utilisation. Qualifications and Skills: Bachelor's/Masters degree in Commerce/Finance or related field (MBA/CA preferred).
Cooch Behar
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
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