Key Expectations This leadership role will work closely with the Board of Directors and the Senior Management Team to evaluate, drive, and scale all critical business functions, ensuring sustainable growth within the healthcare domain. Strong preference will be given to professionals who have handled the Chennai market and Tamil Nadu region extensively. Candidates currently outside Chennai or unfamiliar with the regional healthcare dynamics are advised not to apply. Develop and execute integrated business strategies to accelerate revenue across laboratory, pharmacy, and clinical services, with a laser focus on local market needs and growth potential. Identify, plan, and implement new business opportunities including service line expansion, regional footprint development, and tapping into under-served healthcare segments. Leverage a robust network of 200+ Chennai-based doctors and healthcare professionals to generate referrals, strategic partnerships, and collaborative service models. Demonstrate a comprehensive understanding of the Chennai and Tamil Nadu healthcare ecosystem—including regulatory, competitive, and demographic dynamics—to align business objectives with market reality. Oversee daily operations across sales, branding, pharmacy, and diagnostic verticals, ensuring service excellence, regulatory compliance, and cost efficiency. Lead initiatives in healthcare marketing, hospital branding, and digital outreach, including social media engagement, patient education campaigns, and local community programs. Analyze market trends, competitor movements, and patient behavior to provide data-driven insights and steer business pivots as needed. Drive new strategic partnerships, institutional tie-ups, and corporate collaborations that expand service access and brand positioning. Inspire and manage multi-functional teams to foster a high-performance, patient-centric, and innovation-led culture. Establish and monitor KPIs to measure operational and financial performance, supporting continuous improvement and informed decision-making. Maintain strong relationships with internal and external stakeholders—including consultants, medical teams, patients, and institutional partners—to ensure long-term sustainability and reputation. Special Resources & Other Specifications: Access to Dr. Mehta’s Hospitals board members Qualification – MBA Relevant Experience – Total 15+ years of experience & minimum 5 years of proven experience in the hospital or healthcare industry, with a strong operational and strategic understanding of hospital-based services. Interested candidates may share their profiles at mgrrecruit@mehtahospital.com or contact us via WhatsApp/Call at 81241 73707 .

About the Company Dr. Mehta’s Hospitals is widely recognized as one of the leading healthcare providers in India. Our General Hospital is the oldest and most experienced private hospital in the country and ranks among the top 30 hospitals globally. Join an institution with over 90 years of legacy , over 1 million births , and 250,000 advanced complex surgeries performed. From being a pioneer in private healthcare to receiving awards for top clinical outcomes and patient experience , we are proud to lead India’s healthcare evolution. Be part of India’s oldest surviving hospital that saves over 100,000 lives every year . Join a performance-oriented, inclusive, and learning-driven culture. At Dr. Mehta’s, you’ll work alongside an inspiring community of professionals — from top surgeons and researchers to individuals from diverse educational and life backgrounds — united by a mission to improve people’s lives every single day. Key Responsibilities: Provide visionary architectural leadership (system, application, cloud, and data), harden security & compliance. Proven experience in implementing HIS/EHR systems, digital health platforms, and cybersecurity frameworks. Strong understanding of healthcare systems, compliance, and data protection laws. Lead initiatives like EMR/EHR implementation, telemedicine platforms, digital OPD/IPD management, and AI-driven diagnostic tools. Enhance patient experience through technology — online portals, mobile apps, and self-service kiosks. In-depth expertise in Networking and Cybersecurity, including design, implementation, and management of secure hospital networks, firewalls, VPNs, and intrusion prevention systems. Proven ability to ensure data integrity, protect patient health information, and maintain compliance with healthcare security standards such as NABH. Ensure data integrity, privacy, and security in accordance with healthcare compliance regulations. Implement robust disaster recovery and business continuity plans. Evaluate and manage relationships with technology vendors, consultants, and service providers. Prepare and manage the IT budget and ensure cost-effective technology investments. Lead and mentor IT teams, foster a culture of innovation and accountability. Required Skills 15+ years in IT leadership, preferably in the healthcare/hospital industry. Access to Dr. Mehta’s Hospitals board members The role reports to Group Head of Finance & Shared Services and have access directly to family members Qualification – PG / UG in Computer Science or Information Technology 📩 Apply Now 📧 Email: mgrrecruit@mehtahospital.com 📞 Contact:8124173707

Develop and implement talent acquisition strategies aligned with the hospital’s mission, values, and long-term business goals. Lead end-to-end recruitment for leadership and specialist roles, ensuring the right talent is hired efficiently and effectively. Build and maintain a strong leadership pipeline through proactive networking, industry engagement, and employer branding initiatives. Enhance candidate onboarding to ensure seamless integration and rapid contribution from new hires. Design and execute leadership development programs to nurture high-potential employees for future executive positions. Establish data-driven performance management frameworks to assess and enhance leadership effectiveness. Foster a culture of engagement, growth, and wellness across all levels of the organization. Mentor and manage the talent acquisition team , driving a high-performance, collaborative, and ethical work environment. Monitor recruitment metrics and market trends to continuously improve hiring processes and outcomes. Ensure compliance with all relevant employment laws and internal policies Preferred/Added Advantage: Experience as an HR Business Partner (HRBP), with demonstrated ability to partner with business leaders, drive strategic HR initiatives, and deliver integrated talent solutions within a healthcare or similarly complex environment.

Key Expectations: Provide visionary architectural leadership (system, application, cloud, and data), harden security & compliance. Proven experience in implementing HIS/EHR systems, digital health platforms, and cybersecurity frameworks. Strong understanding of healthcare systems, compliance, and data protection laws. Lead initiatives like EMR/EHR implementation, telemedicine platforms, digital OPD/IPD management, and AI-driven diagnostic tools. Enhance patient experience through technology — online portals, mobile apps, and self-service kiosks. In-depth expertise in Networking and Cybersecurity, including design, implementation, and management of secure hospital networks, firewalls, VPNs, and intrusion prevention systems. Proven ability to ensure data integrity, protect patient health information, and maintain compliance with healthcare security standards such as NABH. Ensure data integrity, privacy, and security in accordance with healthcare compliance regulations. Implement robust disaster recovery and business continuity plans. Evaluate and manage relationships with technology vendors, consultants, and service providers. Prepare and manage the IT budget and ensure cost-effective technology investments. Lead and mentor IT teams, foster a culture of innovation and accountability. Special Resources & Other Specifications: 15+ years in IT leadership, preferably in the healthcare/hospital industry. Access to Dr. Mehta’s Hospitals board members The role reports to Group Head of Finance & Shared Services and have access directly to family members Qualification – PG / UG in Computer Science or Information Technology Note: The maximum salary we can offer is ₹36 LPA.

Key Responsibilities: Own and drive the unit’s full Profit & Loss (P&L) responsibility, ensuring financial sustainability and growth. Develop and execute annual budgets, cost optimization strategies, and revenue enhancement plans. Monitor and achieve financial KPIs including EBITDA, ALOS, BOR, and per-bed profitability. Should have handled a business of 100 plus crores Lead sales, marketing, and business development initiatives to expand patient base and service lines. Forge and maintain corporate, referral, and insurance tie-ups to boost revenue streams. Collaborate with the central marketing team to enhance brand visibility and patient engagement. Drive international patient programs, preventive health packages, and specialty clinics. Ensure efficient operations across all clinical departments (OP, IP, OT, ICU, diagnostics, pharmacy). Enable seamless coordination among departments for smooth, patient-centric service delivery. Ensure effective hospital information system (HIS) implementation and digital workflows. Monitor and improve clinical quality indicators – infection control, readmission rates, patient safety, etc. Facilitate quality committees and implementation of clinical governance structures. Lead, motivate, and manage clinical and administrative teams to ensure alignment with hospital goals. Drive workforce planning, talent retention, performance management, and training initiatives. Cultivate a collaborative and ethical hospital culture focused on excellence and accountability. Oversee procurement efficiency and inventory control to maintain cost and service standards. Ensure uninterrupted utility services and readiness for emergency management protocols. Serve as the primary liaison with consultants, partners, statutory bodies, and local authorities. Handle regulatory reporting, legal compliance, and interface with government departments as needed. Represent the hospital in community outreach, media communication, and medico-legal matters. Desired Candidate Profile Education: MBA in Hospital Administration / Healthcare Management (MBBS/PG in HA preferred). Experience: 15+ years in hospital leadership, including 5+ years in P&L-heavy roles in 200+ bed multispecialty or super-specialty hospitals. Proven record: Facility management, accreditation readiness, revenue growth, clinical quality. "Interested candidates can contact us at +91 99406 39536 for further details."

Job Description Develop and execute the CRM strategy across all customer touchpoints to drive growth, retention, and revenue. Own end-to-end CRM campaigns, from planning, segmentation, execution, A/B testing to performance reporting. Work closely with Product, Design, Analytics, and Content teams to create personalized user journeys and automate lifecycle marketing flows. Leverage data to identify opportunities for customer engagement across acquisition, onboarding, activation, retention, and win-back stages. Manage CRM tools and platforms (e.g., Salesforce, HubSpot, Clevertap, Braze, etc.) to ensure optimal functionality and execution, and email tools Mailchimp, Klaviyo, preferably etc. Analyze campaign performance and user behaviour to optimize CRM initiatives for improved ROI and KPIs (e.g., LTV, retention rate, CAC payback). Create dynamic, data-driven content to drive conversions through behavioural targeting and personalization. Ensure GDPR and data privacy compliance in all CRM activities. Use CRM tools and data to segment audiences, optimising campaigns to increase retention and customer lifetime value. Plan, execute, and test email, SMS, and push notification campaigns, analysing performance to drive engagement and conversions. Track KPIs like retention rate, churn, and ROI, and use insights for future marketing strategies. Work with the marketing team to align CRM efforts with business goals and manage automation tools for efficient communication. Education/Qualifications & Experience: 5-8 years of experience in CRM, lifecycle marketing, or marketing automation, preferably in a growth or digital-first environment preferably from an Health Care Sector, Hospitality, Retail, E-Commerce or New Age Business. Proficiency in CRM platforms and marketing automation tools (e.g., HubSpot, Braze, Salesforce Marketing Cloud). Strong analytical skills with experience using tools like Google Analytics, Mixpanel, Tableau, or similar. Deep understanding of segmentation, cohort analysis, and campaign performance tracking. Experience in A/B testing frameworks and conversion rate optimization. Exceptional communication, project management, and cross-functional collaboration skills. Those who meet the criteria can email their CVs to mgrrecruit@mehtahospital.com