Posted:1 month ago|
Platform:
Work from Office
Full Time
Doctor will play a critical role in an Ecommerce/online business, providing teleconsultation and generating accurate digital prescriptions for customers. This role requires excellent communication skills to ensure customer satisfaction by understanding and addressing their queries effectively. Key Responsibilities: Digital Prescription Generation: Evaluate customer health details provided during the order process. Generate accurate and compliant digital prescriptions tailored to customer needs. Teleconsultation: Conduct teleconsultations for each assigned order. Provide expert medical advice and ensure the customer fully understands their treatment plan. Customer Query Resolution: Communicate effectively with customers to understand their concerns. Address and resolve customer queries related to prescriptions and treatments promptly. Compliance and Quality Assurance: Ensure all prescriptions adhere to legal and medical guidelines. Maintain accurate documentation of consultations for reference and compliance. Collaboration: Work closely with customer support teams to enhance the overall customer experience. Provide feedback for process improvements where applicable. Skills and Qualifications: MBBS or equivalent degree (required). Valid medical license to practice and prescribe medication. Strong verbal and written communication skills.
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