Job Title: Customer Support Executive Location: Mumbai Experience: 1–3 Years | Type: Full-Time Job Description: We are hiring a Customer Support Executive to handle customer queries via phone, email, or chat. The ideal candidate should have good communication skills, a problem-solving attitude, and the ability to deliver excellent customer service. Key Responsibilities: Respond to customer inquiries promptly Resolve complaints and provide accurate information Maintain records and follow up as needed Requirements: Graduate Good communication skills Basic computer knowledge Experience in customer service is a plus Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9665438696

Job Title: UI/UX Designer Company: Docterz Health Tech Location: Mumbai Experience Required: 2 to 5 Years Job Type: Full-Time About Us: Docterz Health Tech is a fast-growing, doctor-led health technology company on a mission to revolutionize the Indian OPD system. We build intuitive, data-driven, and scalable solutions to streamline clinic operations and enhance the overall healthcare experience for doctors and patients. Job Summary: We are looking for a passionate and creative UI/UX Designer to join our product team. The ideal candidate will be responsible for designing intuitive, user-friendly interfaces that align with the needs of healthcare professionals. You will play a key role in shaping user experience across our web and mobile applications. Key Responsibilities: Collaborate with product managers, developers, and stakeholders to define and implement innovative solutions for product direction, visuals, and experience. Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences. Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for mobile and web applications. Conduct user research, usability testing, and gather feedback to enhance the user experience. Ensure the design is consistent with Docterz’s brand guidelines and visual language. Continuously iterate and improve existing features based on user data and feedback. Stay updated on industry trends and emerging technologies. Requirements: 2–5 years of proven experience as a UI/UX Designer or similar role. Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, or similar. Strong portfolio showcasing user-centered design solutions for web and mobile platforms. Understanding of basic front-end languages: HTML5, CSS3, JavaScript (a plus). Excellent communication skills and ability to clearly present design ideas. Experience designing in agile product environments is a plus. Knowledge of design systems and accessibility best practices. Why Join Us? Work with a passionate team of doctors, engineers, and data scientists. Make a real-world impact on India's healthcare system. Flexible and collaborative startup culture. Opportunity to innovate and take ownership of your designs. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Work Location: In person

JD - Inside Sales Executive About Docterz.in Growing at 200% annually, Docterz is a “Product & Engineering Company '' created by a team of established doctors, engineers, and data scientists who work on creating niche health-tech products. It helps technology deliver financial and clinical benefits to a hospital, both tangible and intangible,based on data analytics. Also, an international magazine "Beyond Exclamation '' profiles exemplary work done in a particular space as Top 10 EMR disruptors globally. About the job: Inside sales Executive is a position which is the backbone and driving force of ourcompany. The best part of this job is that your leads are THE DOCTORS, so no hustle of talking to under qualified leads. As a Inside Sales Executive , your task is to: Make outbound calls to potential customers and introduce our products or services. Provide information and answer questions about our products or services. Identify, qualify and close sales leads. Maintain a database of potential customers and update customer information. Achieve individual and team sales targets. Benefits : •Competitive salary and unlimited incentives. •Training and ongoing professional development opportunities. •Friendly and supportive work environment. •Employee engagement activities every second Saturday. •Early promotion opportunities •Paid time off and holidays. Qualifications: •Our company believes to give equal opportunities to every one. Your interview will be the deciding factor. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Work Location: In person Speak with the employer +91 9665438696

Position: Customer Support Executive Company: Docterz Health-Tech Pvt. Ltd. Location: Mumbai Experience: Minimum 1 year in customer support Qualification: Graduate About Us: Docterz Health Tech is a fast-growing health-tech startup led by doctors, engineers, and data scientists, focused on building cutting-edge OPD software and digital solutions for medical professionals. Key Responsibilities: Handle inbound and outbound calls with doctors and clinic staff Resolve queries related to our OPD software and services Provide onboarding support and training to new doctor clients Document and escalate technical issues to the relevant teams Follow up on pending queries and ensure timely resolution Maintain high customer satisfaction and build strong relationships with doctors Skills Required: Strong verbal and written communication skills Tech-savvy with the ability to understand and explain software features Prior experience in healthcare/health-tech support preferred Patience, empathy, and ability to deal with busy medical professionals Proficiency in MS Office and CRM tools Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person