Dispatcher / Customer Support

Voice Support Specialists – International Process

Join our high-performing team as a Voice Support Specialist and take your career to the next level in a global customer service environment. We’re looking for experienced professionals who can deliver exceptional support to U.S.-based clients across various domains.

What We Offer:

• Rotational shifts in a 24/7 operational setup
• 5-day work week
• Exposure to international client processes
• Structured onboarding and process training
• Paid time off and medical coverage
• Cab facility for convenient commute

Key Responsibilities:

• Manage inbound and outbound calls to assist customers with account or technical issues
• Provide clear, concise, and effective support while ensuring customer satisfaction
• Document all interactions accurately in the system
• Follow internal procedures and quality guidelines
• Collaborate with peers and supervisors to resolve complex issues

Candidate Profile:

• Minimum 6 months of experience in voice-based international customer support
• Excellent spoken English and communication skills
• Strong interpersonal skills and ability to handle pressure professionally
• Graduate from any recognized stream (B.Tech, BCA, MBA, etc.)
• Comfortable with rotational shifts in a 24/7 work environment

Looking to grow with a global organization? Apply now and become part of a team that values expertise, professionalism, and service excellence.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Language:

• English (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person