We are seeking a proactive Financial Operations Analyst to join our Operations team. This role blends account management, backend financial operations, and client communication . You'll work directly with global clients, ensuring smooth service delivery, timely reconciliations, and accurate financial reporting. A strong command of spoken and written English and a good grasp of accounting basics are essential. Key Responsibilities: Manage end-to-end client accounts and backend service delivery Communicate effectively with clients (email & calls) Track daily transactions and monitor receivables Support account reconciliations and clean-up tasks Generate reports and assist with audit cycles Collaborate with internal teams to ensure billing accuracy Ensure timely execution of tasks and develop AI-supported process improvements Key Skills: Client Servicing Account Reconciliation Operations Management Basic Accounting Invoicing & Billing Communication (English - verbal and written) Excel & Reporting Financial Analysis Preferred Qualifications: Bachelor's degree in Commerce, Business, or Finance 23 years of experience in operations, client service, or financial backend roles Previous exposure to SaaS, e-commerce, or Amazon vendor processes is a plus Perks & Benefits: Opportunity to work with global brands Fast-paced, learning-focused team culture Exposure to cutting-edge finance automation tools