Job Summary: We are seeking a detail-oriented and proactive Back Office Sales Representative to join our team. This role is critical in ensuring seamless execution of customer purchase orders (POs), managing end-to-end customer requirements, and providing strong support to the sales team. The ideal candidate will be responsible for maintaining excellent customer relationships, ensuring customer satisfaction, and driving repeat business through timely and accurate order processing and follow-ups. Key Responsibilities: Customer Order Management: Process and execute all customer purchase orders (POs) accurately and on time. Coordinate with internal departments (logistics, finance, production, etc.) to ensure timely fulfillment of customer orders. Track and monitor order status and proactively communicate updates to customers. Customer Relationship Management: Serve as the main point of contact for day-to-day customer inquiries and requirements. Resolve issues related to orders, deliveries, invoices, or returns promptly and professionally. Build strong relationships with customers to ensure satisfaction and repeat business. Sales Support: Support the front-line sales team by preparing quotations, maintaining customer records, and generating sales reports. Encourage ongoing sales by understanding customer needs, identifying upselling or cross-selling opportunities, and offering appropriate solutions. Collaborate with the sales team to develop and implement customer engagement strategies. Documentation & Compliance: Maintain accurate and updated records of customer interactions, order details, and transaction history. Ensure adherence to company policies, pricing guidelines, and credit terms. Requirements: Bachelor's degree in Business Administration, Commerce, or a related field. 2+ years of experience in a similar back-office sales or customer support role. Proficient in MS Office (Excel, Word, Outlook); experience with ERP or CRM systems is a plus. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Problem-solving attitude and a customer-first mindset. Preferred Qualifications: Experience in industrial, manufacturing, or B2B sales environment. Familiarity with order-to-cash cycle and customer account management.

Quality Engineer We are looking for a detail-oriented and experienced Quality Engineer to develop, implement, and maintain quality management systems and procedures. The ideal candidate will be responsible for ensuring compliance with internal quality assurance plans, reviewing production processes, conducting inspections, and ensuring that all delivered products meet customer and regulatory standards. Key Responsibilities: Develop, implement, and maintain quality management systems and procedures. Ensure compliance with established QA plans, guidelines, and processes across internal functions. Review engineering drawings and use various precision measurement tools (e.g., micrometers, calipers) to inspect components. Inspect incoming materials and prepare pre-dispatch inspection reports. Monitor in-process products, especially in the assembly and kitting areas, to ensure quality standards are met. Create and maintain internal drawings and item codes according to company processes. Prepare reports on product quality, rejections, and corrective actions. Communicate with customers regarding product rejections, root cause analysis, and corrective measures. Ensure 100% quality delivery of finished products to customers. Maintain and calibrate quality inspection instruments in the QC room. Aim to minimize rework and product rejection, and strive for zero-defect manufacturing. Generate and manage various quality and management reports.

Job Description: Purchase & Supply Chain Executive We are seeking a detail-oriented and proactive Purchase & Supply Chain Executive to manage and optimize our procurement and supply chain operations. The ideal candidate will be responsible for providing end-to-end procurement solutions, sourcing materials based on market availability and budget, managing supplier relationships, and ensuring timely delivery of goods and services. This role also involves coordination with internal departments, maintaining accurate purchase records, and ensuring vendor compliance with contractual terms. Key Responsibilities: Provide comprehensive end-to-end procurement and supply chain solutions. Source materials in alignment with market availability and organizational budgets. Review and validate purchase requisitions and indents from various departments. Identify, evaluate, and select suppliers for issuance of inquiries. Issue inquiries, obtain quotations, and prepare comparative statements. Create and maintain rate and contract files as per company systems. Issue purchase orders and respond promptly to supplier communications. Follow up on purchase orders to ensure timely delivery. Verify and process supplier bills for timely payment. Maintain accurate and up-to-date purchase records and documentation. Coordinate with stores to manage inventory and maintain minimum stock levels. Evaluate vendor performance and maintain comprehensive supplier databases. Ensure purchase bill verification aligns with purchase order terms (e.g., taxes, freight charges). Prepare material receipt notes and coordinate with accounts for payment processing. Maintain effective internal and external communication regarding procurement activities.