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Digital Content Associate--Amazon Hiring!!

0 - 3 years

2 - 3 Lacs

Chennai

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Communication Skills English Strong Communication Skills Interpersonal Communication Fluent English Verbal Communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

NOTE:This is work from office all 5days with rotational shifts The primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure and perform Quality checks on various devices. The associate should have working knowledge of MS office to capture data on daily basis. This job requires you to be in the office 5-days per week for in-person work with your teammates. Key job responsibilities The day to day job requires the individual to make judgment-based decisions by following a standard operating procedure. This will involve tasks such as: -Understand and adhere to standard operating procedure. -Analyze, and identify the issues in the Video content. -Understand the issue and make best use of the available resources/tools to resolve/fix it. -Proactively raises issues /alarms to manager or stakeholders that may have an impact on core deliverables or operations -Communicate with internal and external stakeholders. -Adhere to the Service level agreement, and average handle time set for the processes. -Meet predetermined and assigned productivity targets and quality standards. NOTE:This is work from office all 5days with rotationalshifts

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