Desktop Support Engineer

3 - 5 years

5 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking a highly skilled and motivated Desktop Support Engineer to join our dynamic IT team. The ideal candidate will have a strong background in providing technical support for desktop hardware, software, and network-related issues. As a Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our organization's IT systems, contributing to a seamless user experience.

Key Responsibilities:

  • Install, configure, and maintain Windows Servers (2012/2016/2019/2022) and Active Directory
  • Monitor system performance, troubleshoot issues, and ensure system integrity
  • Manage user accounts, groups, GPOs (Group Policy Objects), and permissions
  • Patch management and OS/software updates
  • Implement and maintain backup, recovery, and disaster recovery solutions
  • Manage DNS, DHCP, and file/print servers
  • Perform regular security audits and apply security best practices
  • Support for SCCM, WSUS, and Hyper-V/VMware
  • Generate documentation, SOPs, and reports

Candidate Attributes:

  • Bachelor's degree in Computer Science, Information Technology, or equivalent.
  • Proven experience as a Desktop Support Engineer.
  • Proficient in Windows, Linux and MacOS.
  • Strong troubleshooting skills for hardware and software.
  • Knowledge of network protocols and connectivity.
  • Excellent communication and interpersonal skills.

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