Desktop Support Engineer Information Technology

0 - 3 years

0 - 3 Lacs

Posted:3 days ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Desktop Support Engineer Information Technology

Desktop Support Engineer - Information Technology

Key Responsibilities:

  • Responding to client support requests
  • Contacting clients to find out the nature of the problem
  • Traveling to the client's location or connecting via a remote link
  • Troubleshooting hardware and software issues
  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating systems and computer software
  • Troubleshooting networking and connection issues
  • Advising on software or hardware upgrades
  • Providing basic training in computer operation and management
  • Completing job reports and ordering supplies

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