At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Job Summary: We are seeking a detail-oriented and experienced Blue Yonder WMS Support Specialist to provide application support, troubleshooting, and operational assistance for our warehouse management operations powered by Blue Yonder (formerly JDA). You will be responsible for ensuring the smooth functioning of the WMS, resolving system issues, and acting as a liaison between warehouse operations and IT. Key Responsibilities: Provide L1/L2/L3 support for the Blue Yonder WMS application, including monitoring and resolving incidents and service requests. Troubleshoot and resolve issues related to inventory, orders, shipments, user access, and system performance. Work closely with warehouse operations teams to understand and address operational challenges. Collaborate with internal IT teams and external vendors for issue resolution and system enhancements. Perform root cause analysis of recurring issues and drive long-term fixes. Configure and maintain WMS parameters, user roles, and system settings. Assist in system upgrades, patches, and testing (UAT, regression testing). Create and maintain support documentation, knowledge base articles, and standard operating procedures. Provide training and guidance to end-users as needed. Participate in on-call rotations and provide after-hours support as required. Required Skills and Qualifications: 6+ years relevant of experience supporting Blue Yonder (JDA) WMS, preferably Dispatcher WMS or newer BY WMS versions. Solid understanding of warehouse operations and logistics processes. Experience with SQL for data extraction and troubleshooting. Familiarity with integration tools (e.g., EDI, APIs, or middleware like MuleSoft or Boomi). Strong problem-solving and analytical skills. Excellent communication and customer service skills. Ability to work in a fast-paced environment with changing priorities. Preferred Qualifications: Experience with Blue Yonder WMS 2020 or later. Knowledge of supply chain systems or ERP integration (SAP, Oracle, etc.). ITIL certification or experience working in a structured ticketing environment (e.g., ServiceNow, Jira). Experience with RF devices and label printing systems. To be considered for this position you must have valid rights to work and live in India. Show more Show less

Key Responsibilities: 1. Labour Law Compliance: Ensure adherence to all applicable labour laws (e.g., Factories Act, ESI Act, EPF Act, Payment of Wages Act, etc.) Coordinate and assist with audits from statutory bodies Maintain statutory records, registers, and filings as per regulatory requirements Liaise with legal advisors, labour consultants, and government authorities as needed Track updates in labour law amendments and implement necessary policy changes 2. Third-Party Payroll Management: Coordinate with third-party agencies for contract staff deployment and payroll processing Validate payroll inputs like attendance, overtime, deductions, and incentives Reconcile payroll statements and ensure timely disbursements Monitor compliance of contractors with statutory obligations (PF, ESI, gratuity, etc.) Maintain and verify manpower data for contract labour 3. Documentation & Reporting: Maintain updated employee and contractor records (digital and physical) Prepare monthly compliance and payroll reports for internal and external audits Support internal HR processes like onboarding/offboarding of third-party staff 4. Employee Engagement & Grievance Handling: Address grievances related to wages, ESI/PF, working conditions, and escalate as required Conduct periodic interactions with contract employees to ensure workplace harmony. Experience: Minimum 2 years of relevant experience in HR functions focused on labour laws and third-party payroll Experience in manufacturing, logistics, warehousing, or similar industries is highly desirable Location: farukhnagar

We are seeking a detail-oriented and experienced Blue Yonder WMS Support Specialist to provide application support, troubleshooting, and operational assistance for our warehouse management operations powered by Blue Yonder (formerly JDA). You will be responsible for ensuring the smooth functioning of the WMS, resolving system issues, and acting as a liaison between warehouse operations and IT. Key Responsibilities: Provide L1/L2/L3 support for the Blue Yonder WMS application, including monitoring and resolving incidents and service requests. Troubleshoot and resolve issues related to inventory, orders, shipments, user access, and system performance. Work closely with warehouse operations teams to understand and address operational challenges. Collaborate with internal IT teams and external vendors for issue resolution and system enhancements. Perform root cause analysis of recurring issues and drive long-term fixes. Configure and maintain WMS parameters, user roles, and system settings. Assist in system upgrades, patches, and testing (UAT, regression testing). Create and maintain support documentation, knowledge base articles, and standard operating procedures. Provide training and guidance to end-users as needed. Participate in on-call rotations and provide after-hours support as required. Required Skills and Qualifications: 6+ years relevant of experience supporting Blue Yonder (JDA) WMS, preferably Dispatcher WMS or newer BY WMS versions. Solid understanding of warehouse operations and logistics processes. Experience with SQL for data extraction and troubleshooting. Familiarity with integration tools (e.g., EDI, APIs, or middleware like MuleSoft or Boomi). Strong problem-solving and analytical skills. Excellent communication and customer service skills. Ability to work in a fast-paced environment with changing priorities. . Preferred Qualifications: Experience with Blue Yonder WMS 2020 or later . Knowledge of supply chain systems or ERP integration (SAP, Oracle, etc.). ITIL certification or experience working in a structured ticketing environment (e.g., ServiceNow, Jira). Experience with RF devices and label printing systems.

1. Supervise floor staff during loading/unloading of LTL shipments 2. Ensure proper shipment sorting, labeling, and stacking 3. Monitor timely vehicle placement and dispatch 4. Coordinate with transport, warehouse, and billing teams 5. Maintain safety, cleanliness, and process compliance on the floor Report daily operational status and escalate issues as needed

1. Supervise and coordinate all cross-docking activities for LTL shipments 2. Plan and manage dock operations for efficient unloading, sorting, and reloading 3. Ensure accurate shipment tagging, segregation, and documentation 4. Monitor team performance and ensure safety and operational SOP compliance 5. Coordinate with transport, warehouse, and dispatch teams to meet delivery timelines 6. Identify and resolve operational bottlenecks and escalate issues as needed Track and report daily volumes and productivity

1. Collect and verify PODs from drivers/vendors. 2. Scan and upload PODs into the system on time. 3. Maintain accurate POD records and logs. 4. Follow up on missing or delayed PODs. 5. Coordinate with operations, billing, and customer service teams. 6. Support in resolving POD-related escalations. 7. Milestone Update. 8. MIS Preparation. Real Time Delivery follow-ups with LM partners and drivers.