Hyderabad, Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group Responsibilities: Lead the accurate and timely processing of payroll implementation projects, ensuring seamless delivery for clients and efficient coordination within the payroll team. Serve as the primary point of contact for clients, expertly managing expectations and providing comprehensive updates on project progress. Oversee the collection and analysis of payroll requirements, translating these into detailed system specifications for successful implementations. Demonstrate advanced expertise in the implementation and support of Philippines payroll systems, with an added advantage of global payroll experience. Exhibit extensive domain knowledge of global payroll, HR, and benefits systems. Maintain an in-depth understanding of statutory policies applicable in the Philippines, ensuring compliance in all payroll operations. Efficiently manage complex and high-volume payroll operations, optimizing workflows and enhancing overall efficiency. Execute and adjust strategic plans with a high degree of independence, ensuring alignment with organizational goals. Proactively initiate and implement innovative process improvements, driving operational excellence. Communicate clearly and effectively through verbal, written, and non-verbal methods across all levels of the organization. Provide leadership in configuring and testing integrations between Darwinbox and other third-party solutions, ensuring seamless system interoperability. Recommend best people practices aligned with client business needs Assist the product implementation team during the implementation process in coordination with the client teams to ensure successful go-live(at the customer site if required) Support clients to resolve queries on Payroll, as and when required. Testing and developing new enhancements for the payroll module and coordinating with the development team Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Requirements: In-depth knowledge of Philippines /Indonesia Payroll with an experience of at least 12 + years in payroll implementation/support Good understanding of statutory compliances of the country Proven ability to work and effectively communicate with C-level executives and line of business representatives. Proven ability to understand client pain points and propose solutions. Excellent communication and interpersonal skills. Strong analytical skills for problem-solving and proposing resolutions. Effective time management skill Client handling and payroll system implementation (Transition) Role & responsibilities Preferred candidate profile
Hyderabad, Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group. Responsibilities: Serve as the primary point of contact for clients, expertly managing expectations and providing comprehensive updates on project progress. Oversee the collection and analysis of payroll requirements, translating these into detailed system specifications for successful implementations. Demonstrate advanced expertise in the implementation and support of Philippines /Indonesia payroll systems, with an added advantage of global payroll experience. Exhibit extensive domain knowledge of global payroll, HR, and benefits systems. Maintain an in-depth understanding of statutory policies applicable in the Philippines, ensuring compliance in all payroll operations. Efficiently manage complex and high-volume payroll operations, optimizing workflows and enhancing overall efficiency. Execute and adjust strategic plans with a high degree of independence, ensuring alignment with organizational goals. Proactively initiate and implement innovative process improvements, driving operational excellence. Communicate clearly and effectively through verbal, written, and non-verbal methods across all levels of the organization. Provide leadership in configuring and testing integrations between Darwinbox and other third-party solutions, ensuring seamless system interoperability. Recommend best people practices aligned with client business needs Assist the product implementation team during the implementation process in coordination with the client teams to ensure successful go-live’(at the customer site if required) Support clients to resolve queries on Payroll, as and when required. Testing and developing new enhancements for the payroll module and coordinating with the development team Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Requirements: In-depth knowledge of Philippines / Indonesia Payroll with an experience of at least 8+ years in payroll implementation/support Good understanding of statutory compliances of the country Proven ability to work and effectively communicate with C-level executives and line of business representatives. Proven ability to understand client pain points and propose solutions. Excellent communication and interpersonal skills. Strong analytical skills for problem-solving and proposing resolutions. Effective time management skill Client handling and payroll system implementation (Transition)
Hyderabad, Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group. Responsibilities: Act as a deep expert in the product band build capability across implementation partners by delivering trainings and preparing content. Solution and deliver complex implementation projects for enterprise clients - starting from Business process mapping to User Acceptance testing and taking the customer live along with partner for Darwinbox in a defined timeline. Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo. Review the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases. Review the Key User Training and support provided by the partner to customer to ensure sign off at each milestone as per project plan. Requirement: End to end audit of the solutions provided in the partner implemented projects Provide support and solution to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team) After a successful delivery of the project, ensure a seamless transition to the Customer Success team. Bachelors Degree is mandatory; MBA in HR is preferred 4+ years of experience in HR transformation & change management/HCM implementation roles/HR consulting/HRBP roles Understanding of Technology systems. HRMS system implementation and understanding would be preferred Good in MS Excel, Word and Powerpoint Project Management; Familiarity with Project Management tools would be a plus Keybehavioraltraits: Agility, Analytical, Persistence and Ability to stretch
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