Responsible for promoting and selling internet services (broadband, fiber, wireless, etc.) directly to customers (either residential or businesses) through face-to-face interaction, tele-sales, or door-to-door campaigns.

Job Title: Telesales ExecutiveLocation: Navi Mumbai, Maharastra Job Type: Full-time Department: Sales Reports to: Manager Job Summary:We are seeking a highly motivated and results-driven Telesales Executive to join our sales team. The ideal candidate will be responsible for generating leads, making outbound calls to potential customers, and closing sales over the phone. Strong communication skills and a customer-centric approach are essential. Key Responsibilities:Contact potential or existing customers to inform them about products or services. Answer questions about products or the company. Understand customer needs and handle objections to close sales. Maintain and update customer database with accurate information. Follow up with leads and prospects through calls or emails. Meet and exceed daily, weekly, and monthly sales targets. Work closely with the marketing and sales teams to align strategies. Handle customer complaints in a calm and professional manner. Requirements:Proven experience as a telesales executive Preferably from Broad Band Sales/ Telecom Sales Excellent communication and interpersonal skills. Ability to learn about products and describe/explain them to prospects. Cool-tempered and able to handle rejection. Good knowledge of CRM software and telephone systems is a plus. High school diploma; a degree in sales or relevant field is preferred.

Handling walk-in customers for renewal or other query, Assigning complaints to engineer & wireman Doing DC calling & NC calling, Maintaining stock & other reports.

📝 Job Summary: The Telecom Sales Coordinator provides administrative and operational support to the sales department, coordinating between internal teams, clients, and vendors. Their main focus is to streamline sales processes, manage client information, prepare documentation, and ensure timely communication to help close deals efficiently. 📋 Key Responsibilities: Coordinate sales activities and schedules. Assist in preparing proposals, presentations, and sales contracts. Maintain CRM systems with accurate customer data and sales activity logs. Follow up on leads and assist in customer onboarding processes. Liaise with technical and customer service teams to ensure client satisfaction. Monitor sales performance and prepare regular reports for management. Ensure compliance with company policies and telecom industry regulations. 🎯 Required Skills and Qualifications: Strong organizational and multitasking skills. Excellent written and verbal communication.( Kannada and Hindi( Manageable) must) Familiarity with CRM systems (e.g., Zoho & SAP). Proficiency in MS Office Suite (Excel, Word, PowerPoint). Knowledge of telecom products and services is a plus. Attention to detail and ability to work under pressure. Team player with a customer-focused attitude. Proficient in Excel formulas. 🎓 Education and Experience: Associate’s or Bachelor’s degree in Business Administration, Communications, or related field. 1–3 years of experience in a sales coordination, customer service, or administrative role (preferably in telecom or tech industry).

Coordinate and process Sales Orders (SO) in the CRM tool (Zoho Books). Collect and verify Customer Purchase Orders (PO) and KYC documents. Raise feasibility requests and follow up with the procurement/feasibility team. Ensure to be looped in all feasibility and approval communications. Submit SO along with all required supporting documents to the billing team. Maintain a master data tracker including: Customer details PO numbers SO details Invoice details Payment status Follow up with Account Managers for missing POs, approvals, or customer updates. Coordinate closely with internal departments: Sales, Technical, Billing, Legal, Finance, and Collections. Prepare reports on SO status, invoice generation, and collection progress. Escalate any delays in order processing or payment collection to appropriate teams. Maintain accurate digital and physical records for all customer-related documents. Track invoice generation and send timely reminders to the billing/accounts team. Regularly send invoice and collection updates to Account Managers. Key Skills Required – Sales Coordinator (Telecom) Knowledge of telecom processes (feasibility, PO, SO, billing, invoicing) Experience using CRM tools (e.g., Zoho Books, Salesforce) Proficiency in MS Excel (VLOOKUP, Pivot Tables, data validation, etc.) Ability to maintain trackers and generate MIS reports Strong verbal and written communication skills Good email drafting and follow-up etiquette Coordination skills to work across multiple departments Excellent time and task management abilities Strong follow-up and issue resolution skills Attention to detail in documentation and data entry Ability to prioritize tasks and handle multiple orders Organized in maintaining both digital and physical records Proactive in identifying and suggesting process improvements

Job Title: Executive Assistant Location: [Ghansoli, Navi Mumbai , Maharashtra] Reports To: [Deputy CEO] Job Summary: We are seeking a highly organized and proactive Executive Assistant to provide high-level administrative support to senior management. The ideal candidate will manage schedules, handle confidential correspondence, organize meetings, and act as a liaison both internally and externally. Key Responsibilities: Manage calendars, appointments, and travel arrangements for executives. Prepare reports, memos, letters, presentations, and other documents as needed. Act as the point of contact between executives and internal/external clients. Organize meetings and prepare agendas, minutes, and follow-up action items. Screen and direct phone calls and distribute correspondence. Handle confidential information with integrity and discretion. Coordinate logistics for board meetings, conferences, and company events. Track and assist with projects and ensure timely completion. Manage office supplies, expenses, and reimbursements for the executive team. Requirements: Bachelor's degree in Business Administration or related field preferred. 2–6 years of proven experience as an executive assistant or similar role. Excellent organizational and time-management skills. Strong written and verbal communication skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Must have Knowledge/Experience in Power BI. Ability to work independently and handle multiple tasks under tight deadlines. High level of discretion and professionalism. Preferred Qualifications: Experience supporting C-level executives. Familiarity with project management tools. Multilingual abilities are a plus.

Job Title: Inbound Voice Process – Customer Support Executive Location: [Vasanth Nagar,Bangalore, Karnataka] Job Type: Full-time Shift Timings: Rotational Day Shift ( 8 am to 5 pm) / 10 an to 7 pm or 9.30 am to 6.30 pm Week Off: Rotational Week Off – Sunday Working Experience: 0–3 years (Fresher’s can apply) Salary: Fresher: 15000 take home(21000 CTC) / Experience:18000 take home ( 25000 CTC) Job Summary: We are seeking a dedicated and customer-focused individual to join our Customer Support team as an Inbound Voice Process Executive. The ideal candidate will be responsible for handling incoming customer calls, resolving queries, and providing a high-quality customer experience. Key Responsibilities: Answer inbound customer calls in a professional and courteous manner. Listen actively to customer issues and provide timely resolutions. Provide accurate product/service information. Escalate unresolved queries to appropriate departments when necessary. Maintain detailed and accurate call records using CRM or ticketing tools. Meet individual and team performance targets (e.g., call handling time, customer satisfaction). Follow company communication scripts, policies, and procedures. Required Skills and Qualifications: Minimum qualification: High school diploma or equivalent. Bachelor's degree preferred. Excellent verbal communication skills in [English/Hindi/Regional language as per requirement]. Good listening and problem-solving abilities. Basic computer knowledge and typing skills. Ability to work in a fast-paced environment and handle pressure. Willingness to work in Day shift / rotational Day shifts. Preferred Qualifications: Fresher or Prior experience in a voice-based BPO or call centre environment. Familiarity with CRM systems and practices. Multilingual proficiency is a plus.