D 365 Business Analyst

7 - 12 years

10 - 20 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Description-

  • 10 - 12 years of experience in IT

  • 8-10 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must)

  • Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst in at least

two large, end to end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM

(Sales / Service / Marketing / Field Service) multiple integrations and multi geo rollouts

  • Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing

  • Excellent customer facing and documentation skills

  • Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories,

building product backlog, conducting functional fit gap analysis, authoring BRD / FSD and getting them signed off by customers

  • Must have some experience in modern workloads:

Power platform : specially Power Automate and Power BI, experience in Power Apps in preferred

Experience in Azure AI / ML, Azure IOT platform and Virtual Agent is high preferable

  • Experience in working in an Agile DevOps and SAFe methodology is a must

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