Customer Support Specialist

The Customer Support VOICE position based in Vishakhapatnam requires someone with exceptional communication skills. This role involves working on-site from Monday to Friday during night shifts from 6:00 PM IST to 03:00 AM IST. The ideal candidate should have a minimum of 2-3 years of experience in a voice process. As a Customer Support Analyst, your primary responsibility will be assisting customers in managing their debts and achieving financial independence. You will be expected to analyze dashboard data and formulate effective debt negotiation strategies. Key Requirements for this role include: - Data Proficiency: Demonstrated ability to analyze data and derive actionable insights. - Communication Skills: Strong verbal and written communication skills essential for successful negotiations. - Adaptability: Ability to thrive in a dynamic startup environment. - Attention to Detail: Strong organizational skills to ensure accuracy and precision in work. - Team Player: Collaborative mindset and willingness to work as part of a team to achieve common goals.,