Customer Support Executive

DBS Mintek Pvt Ltd

0 - 1 years

0 Lacs

pune

Posted:2 days ago| Platform: Shine logo

Apply

Skills Required

computer operating customer support crm

Work Mode

On-site

Job Type

Part Time

Job Description

Position Overview

Customer Support Executive

Key Responsibilities

Provide exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
Assist customers via various communication channels, including phone, email, and chat.
Maintain a thorough understanding of our products and services to provide accurate information to customers.
Document customer interactions and feedback in our CRM system to ensure a seamless experience.
Collaborate with team members to improve processes and enhance customer satisfaction.
Participate in training sessions to stay updated on product knowledge and customer service best practices.
Meet performance metrics and contribute to team goals.

Qualifications

The ideal candidate will possess the following qualifications:

Basic computer operating skills are essential.
Strong communication skills, both verbal and written.
A positive attitude and a passion for helping others.
Ability to work independently and as part of a team.
Prior experience in customer service is a plus, but not mandatory.
Willingness to learn and adapt in a fast-paced environment.

0 to 1 year

If you are ready to embark on a rewarding career in customer support and meet the qualifications outlined above, we would love to hear from you. Join us in making a difference in our customers' lives!

More Jobs at DBS Mintek Pvt Ltd

Chat Support Executive

Navi Mumbai

3 - 8 yrs

INR 2 - 3 Lacs

Customer Support Executive

pune

Experience: Not specified

INR 0 - 0 Lacs

Customer Support Executive

pune

Experience: Not specified

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.