Customer Support Associate

We are seeking a dedicated and highly motivated individual to join our team at ShatterFix Business Services Pvt Ltd. ShatterFix specializes in the repair of smartphones and tablets, catering to customers nationwide. As part of the team, you will be responsible for handling customer support through phone calls and emails, ensuring adherence to operational processes, managing stock procurement, and more. The ideal candidate should have excellent communication skills in English, both verbal and written. Proficiency in computer usage is a must, and the ability to handle customers effectively even in challenging situations is highly valued. This role provides a great opportunity for individuals looking to learn and grow in a startup environment, while also taking on leadership responsibilities. This is a full-time position with the benefit of working from home. The schedule for this role is during the morning shift. Applicants must be able to commute or relocate to Gurugram, Haryana. Prior experience in providing customer support in a mobile repair-related industry is preferred. Proficiency in English is required for this position. If you are someone who thrives in a fast-paced environment, enjoys working with customers, and is looking to make an impact, we encourage you to apply for this role at ShatterFix Business Services Pvt Ltd.,