Customer Service Support Advisor

Key Responsibilities

• Address and resolve customer queries professionally via phone.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives, and ensure timely follow-ups.
• Adhere to company communication guidelines, procedures, and policies.

Job Details

• Salary: ₹26,000 - ₹30,000/month (CTC)
• Shift: 5 Days Working; Rotational Shifts with Rotational Weekly Offs.
• Work Mode: Work From Office (Udyog Vihar, Gurugram)
• Cab facility: Both-side cabs provided

Whatsapp CV - 9560932363

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Gurgaon, Haryana (Required)

Work Location: In person

Speak with the employer
+91 9560932363