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Muthoot FinCorp (MFL)
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Customer Service Executive

Customer Service Executive

Muthoot FinCorp (MFL)

0 - 4 years

2 - 6 Lacs

Pune Ausa Latur Solapur

Posted:2 days ago| Platform:

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Skills Required

STA ESP Operations Customer Service Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position/Designation

CUSTOMER SERVICE EXECUTIVE

Grade

Department

BRANCH

Sub Department(if any)

N/A-SubDepartment

Employment Type

Probationer

Job Role

Branch Business Support

Reporting to - Designation and Grade

BRANCH MANAGER-C2

NoOfReportees

Main Tasks

To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services.

Areas of Responsibility

To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions

Special Requirements (if any)

Graduate/Post Graduate(Preferably -BCOM/MCOM )

Compensation Band

Based on Market Standards/Internal norms

Entitlements

As per policy

Stake Holders

MFL Sta , Group Company Sta , Customers

Assets Required

As per policy

Career Progression

Null

Personal Speci cation

Educational Quali cation

Graduate (minimum)/ Mcom added advantage

Technical Certi cation

Basic Computer Knowledge, esp.MS O ce applications mandatory

Skill Sets

(a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart

Communication Skills

Conversant in local language and English

Remarks

Handle day to day Branch Business Transaction and serving walk-in Customers

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Muthoot FinCorp (MFL)

Financial Services

New Delhi

5000+ Employees

5532 Jobs

Key People

George Alexander Muthoot

Managing Director
Ashish Kumar Singh

CEO

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