0 - 1 years
2 Lacs
Posted:16 hours ago|
Platform:
Work from Office
Full Time
Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans
LeadGeneration for cross sell product at Branch and ensure the conversion.
CoordinatewithdifferentBranch staff & managersforclosure.
Supervisingday-to-dayoperationsin thecustomerservicedepartment.
Respondingtocustomerserviceissuesinatimely manner.
Creatingeffective customer serviceprocedures, policies, and standards.
TheMISreport toCROandensure the targets are meet
. Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis.
Maintainingaccuraterecords anddocumentingall customer service activities and discussions.
Assessingservicestatisticsand preparing detailed reports on your findings.
HiringandtrainingnewcustomercareExecutive
Stayinginformedonthelatest industrytechniques andmethods
Kindly share your resume to hropsmrt@muthootgroup.com
Muthoot Finance
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