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Customer Care Executive

0 - 4 years

2 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

About the role Go mechanic is looking for an enthusiastic and result-oriented Tele-Sales executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should have excellent communication skills a customer - centric approach and the ability to multitask effectively. looking for immediate joiners. Location: corporate office, 7th floor Tower A, space itech Park, sohna- Gurgaon RD, Block S, sector 49, shift and working hours : 9 hours shift Roaster off Role and responsibility: - handle customer queries via voice call and ensure resolution with a professional approach and ensure lead conversation - Address and resolve customer issues or concern in an efficient and friendly manner. - bulid and maintain positive relationship with customer by deliverying exceptional service. - promoting Gomechanic's service and product to customer. - meet and exceed daily, weekly and monthly and performance matrics - collaborate with team members to achieve individual and team goals. Skill: - bachelor's degree in relevant field is the most - excellent variable communication skills in both Hindi and English - prior experience in T elesales, customer support or BPO process is a plus - ability to work under pressure Type - full- time CTC - 3- 3.5 LPA Travelling allowance - 1500 Performance variable - PF - Insurance -

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GoMechanic
GoMechanic

Motor Vehicle Manufacturing

Gurgaon Haryana

501-1000 Employees

3 Jobs

    Key People

  • Ankit Kedia

    Co-Founder & CEO
  • Nishant Kadian

    Co-Founder

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