As a Business Development Executive, you will: Build strong, meaningful relationships with real estate developers and brokers to showcase the value of Buildesks solutions. Identify and seize new market opportunities, leveraging your network and regional expertise. Develop and execute strategic sales plans to achieve and exceed individual targets. Present, pitch, and negotiate deals with CXOs, Promoters, and Directors, driving them to closure. Provide insights that shape our offerings, ensuring alignment with client needs and market demands. Collaborate with cross-functional teams to ensure client success, satisfaction, and retention. Take on a consultative role, guiding clients to solutions that directly address their business challenges.

This is a full-time on-site role for a CRM and ERP Implementation & Support Executive at Buildesk. The role involves implementing and supporting CRM and ERP systems, managing customer relationships, analyzing sales data, and overseeing project management tasks. Key Responsibilities Lead the end-to-end implementation of CRM and ERP systems, aligning with client requirements. Customize and configure solutions to optimize business processes. Provide expert support, troubleshooting, and training to clients and internal teams. Collaborate with stakeholders to gather feedback and enhance system performance. Conduct training sessions. Ensure timely resolution of technical issues while maintaining high customer satisfaction. Monitor customer health metrics to implement measures that reduce churn risks.Identify opportunities for upselling and cross-selling, contributing to revenue growth. Partner with sales and onboarding teams to ensure a smooth customer transition from sales to implementation. Expanding the customer base by upselling and cross-selling. Knowing your competition and strategizing accordingly. Skills Required Analytical Skills, Sales, and Project Management skills Excellent Communication and Customer Relationship Management (CRM) skills Experience in implementing and supporting CRM and ERP systems Ability to analyze sales data and interpret results Strong problem-solving and decision-making abilities Project Management certification is a plus Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills.