Job Title: Client Servicing Executive Company: Craftech 360 Working Days: Monday to Saturday About Craftech 360: Craftech 360 is a leading Creative Martech Company specializing in crafting immersive experiences that seamlessly connect brands with their target audiences. Leveraging a unique blend of cutting-edge technology and innovative design, we transform spaces into captivating environments that evoke emotion and drive engagement. Our holistic approach integrates elements of New Media Art, Immersive Experiences, and Interactive Technology to deliver impactful solutions that leave a lasting impression. Job Description: As a Client Servicing Executive at Craftech 360, you will be the bridge between our clients and internal teams, ensuring smooth communication, project clarity, and timely delivery. Your role is to understand client requirements, coordinate with departments, and ensure each project meets and exceeds expectations. Key Responsibilities: Client Management: Act as the primary point of contact for clients, managing daily communication, updates, and follow-ups. Ensure client satisfaction through timely and professional service. Brief Handling: Understand project briefs, communicate client expectations clearly to internal teams, and ensure proper execution in alignment with brand goals. Coordination: Work closely with Creative, Production, Technical, and Operations teams to ensure project milestones are met and deliverables are of top quality. Feedback & Revisions: Gather client feedback, manage revisions, and ensure final delivery aligns with client vision. Project Tracking: Maintain accurate records of all client communication, deliverables, timelines, and feedback using project management or CRM tools. Relationship Building: Develop and nurture long-term relationships with clients, identifying opportunities to up-sell or cross-sell additional services. Qualifications: Bachelor’s degree in Business, Marketing, Communication, or a related field. 1–3 years of experience in client servicing, account management, or customer relationship roles—preferably in marketing, events, or creative industries. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. A proactive mindset with attention to detail. Proficiency in MS Office tools and CRM/project tracking platforms (e.g., Trello, Notion, HubSpot). If you're someone who thrives in a fast-paced, creative environment and loves working with people—this role is for you. Apply Now. Show more Show less

Are you a tech-savvy hustler who thrives on conversations that spark new business? Do you live to market, love to pitch, and enjoy meeting new prospects? If brainstorming, innovating, and making big things happen is your jam — Craftech 360 is where you belong. We’re looking for someone who: ✅ Loves networking and building relationships ✅ Can turn a cold lead into a hot opportunity ✅ Thinks on their feet and executes with precision ✅ Has a flair for marketing, strategy, and storytelling 🧠 You’ll be identifying leads, creating opportunities, crafting killer proposals, and closing deals — all while working with an energetic, creative team that loves turning ideas into impact. 📄 Check out the full JD below & apply if this sounds like you! #BusinessDevelopment #HiringNow #MarketingJobs #Craftech360 #SalesJobs #BDExecutive #TechMarketing #NowHiring #JoinUs Job Description: As a Business Development Executive at Craftech 360, you will play a pivotal role in driving the growth and expansion of our business. Your primary responsibility will be to identify and pursue new business opportunities, forge strategic partnerships, and cultivate strong relationships with clients to ensure the continued success of our company. Key Responsibilities: 1. Business Development: Proactively identify potential clients and market opportunities through research, networking, and outreach efforts. Develop and implement effective strategies to expand our client base and drive revenue growth. 2. Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, understanding their needs, objectives, and challenges. Serve as a trusted advisor, providing innovative solutions that align with their goals and objectives. 3. Proposal Development: Collaborate with the creative and technical teams to conceptualize and develop compelling proposals and presentations tailored to the specific requirements of prospective clients. Clearly articulate the value proposition of our services and solutions. 4. Negotiation and Closing: Lead negotiations with clients, ensuring mutually beneficial agreements that meet both their needs and our business objectives. Drive the contract closure process, managing all aspects of the sales cycle from initial contact to contract signing. 5. Market Research and Analysis: Stay abreast of industry trends, market dynamics, and competitive landscape to identify emerging opportunities and potential threats. Utilize market insights to inform strategic decision-making and refine business development strategies. 6. Cross-functional Collaboration: Collaborate closely with internal teams, including Sales, Marketing, Creative, and Operations, to ensure seamless execution of projects and deliver exceptional client experiences. Qualifications: ● Bachelor's degree in Business Administration, Marketing, or a related field. ● Proven track record of success in business development, sales, or account management roles, preferably within the marketing, advertising, or creative industry. ● Strong interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. ● Excellent negotiation and presentation abilities, with a keen eye for detail and a results-driven mindset. ● Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, dynamic environment. ● Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot). ● Flexibility to travel as needed for client meetings, industry events, and trade shows.