Counsellor (Sales)

Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. Also, meet monthly target assigned by team. Specific responsibilities: § Responsible for counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person. § Provide expert advice on available visa options, eligibility criteria, and potential challenges. § Responsible for achieving individual/team revenue targets. § Collect basic documents from clients and ensure accuracy and completeness of the same. § Follow up on clients on payments. § Stay informed about changes in immigration laws, policies, and procedures. § Address client inquiries, and concerns, and provide updates throughout the immigration process. § Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles. § Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes. § Generate reports on the status of immigration cases and compliance metrics. § Educate clients on immigration policies, procedures, and potential changes affecting their applications. § Any other additional responsibilities as and when required. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person