Job Title: IT SALES – ACCOUNT MANAGER Expectations from this role: · Territory Coverage a. Achieve the business objectives laid out for the financial year (or part thereof) b. Be the Account Manager for existing set of customer accounts i.e. be responsible for managing the relationship with the account, ensuring customer satisfaction and increase in CITSS wallet-share in the account c. Actively seek out new sales opportunities in new accounts through cold calling, usage of digital tools and assets and networking with the external ecosystem. d. Understand the customer’s business direction and alignment of their IT infrastructure to business and provide customers with possible CITSS interventions that can help them improve productivity/performance while concurrently lowering TCO e. Prepare and deliver appropriate presentations on products / solutions/services offered by CITSS(Server,storage,backup,virtualization,routers,switches,access point, firewall security, laptops, desktops, work stations, licenses, renewals,etc) f. Preparing proposals for simple single brand offerings and working with the Solution Architect as well as SBU Heads to arrive at differentiated and customer valued compelling financial value propositions for solution deals g. Ensure on-time, on-cost execution to customers’ expectation and collection of bills receivables. · Customer Relationship Management a. Be a single point of contact for all your customers IT Infrastructure needs, both from a sales as well as a post-sales perspective b. Customer advocacy c. Customer references d. Ensuring positive NPS across all the customers handled Skills/Competencies/Capabilities required: 1. Thorough understanding of the various aspects of the IT infrastructure and their interlinkages 2. Industry domain knowledge (value chain) and potential for IT interventions to create and capture value 3. Ability to create a business plan to achieve business objectives and follow through with execution 4. Systems and design thinking Behavior expected: 1. Proactiveness, initiative and ownership 2. Being part of the solution 3. Team-work across SBU Heads, A/c Managers, Solution Architects and Service Delivery teams 4. Setting realistic expectations with both internal and external stake-holders and meeting/exceeding them 5. Self-skilling and sharing of knowledge/expertise within CITSS 6. Keeping abreast of the latest technological trends. 7. Customer first, CITSS second, department third, individual last

The role of Cloud Sales - SBU Specialist at Compass IT Solutions and Services Pvt Ltd is a full-time position that offers a unique opportunity to drive the growth of the cloud services business within specific strategic business units. As a Cloud Sales - SBU Specialist, you will be responsible for developing and implementing sales strategies tailored to assigned strategic business units. Your role will involve identifying key stakeholders, engaging with clients, and customizing cloud solutions to meet their specific needs. You will collaborate closely with clients to understand their business goals and challenges, acting as a trusted advisor to provide strategic insights on how our cloud solutions can address their requirements. Additionally, you will work with technical teams to customize cloud solutions based on the unique requirements of each strategic business unit, ensuring alignment between client objectives and proposed cloud services. Conducting in-depth market analysis within the assigned strategic business units and staying informed about industry trends, competitor activities, and emerging technologies will be crucial aspects of your role. You will deliver compelling sales presentations to clients, showcasing the strategic value of our cloud offerings and explaining how our solutions can drive business transformation and innovation. Collaboration with internal teams, including pre-sales, technical support, and project management, is essential to ensure seamless implementation and client satisfaction. You will be responsible for managing and maintaining a robust sales pipeline within the designated strategic business units, providing regular updates on pipeline status and sales forecasts. The ideal candidate for this role should have proven experience in cloud technology sales, with a focus on strategic business units. In-depth knowledge of cloud services, including IaaS, PaaS, and SaaS, is required. Strong strategic thinking, business acumen, excellent communication, negotiation, and presentation skills are essential. Demonstrated ability to understand complex client requirements and tailor solutions accordingly, as well as a results-driven approach with a track record of meeting or exceeding sales targets, are highly desirable qualities. If you are a strategic thinker with a passion for driving business growth through cloud solutions, we encourage you to apply for the position of Cloud Sales - SBU Specialist at Compass IT Solutions and Services Pvt Ltd.,