Community Manager

Job Title:

Location:

Role Overview:

Male Community Manager

Key Responsibilities:

• Greet and guide patients and visitors, ensuring a smooth and courteous experience.
  
• Act as the primary point of contact between patients, hospital departments, and support staff.
  
• Manage guest relations, feedback handling, and on-ground service coordination.
  
• Coordinate hospitality-related services such as room readiness, patient comfort, and concierge support.
  
• Oversee daily service operations and ensure SOP compliance.
  
• Maintain records of patient movements, service requests, and complaints.
  
• Escort patients or coordinate transport arrangements within the facility if needed.
  

Candidate Requirements:

• Gender:

  Male

• Education:

  Any Graduate

• Experience:

• Mandatory

  : Previous experience in

  3-star or above hotels

  or

  airlines

  in a customer service, guest relations, or front office role.

• Additional Requirements:

• Must be able to

  ride a two-wheeler

  (valid driving license required)
• Strong communication and interpersonal skills
  
• Well-groomed with a professional appearance
  
• Service-oriented attitude with empathy and problem-solving skills
  
• Comfortable using mobile apps or basic software for coordination and reporting
  

Note:

• Work Location:

  Superhealth Multispeciality Hospital, Koramangala, Bengaluru

• This is not a hotel-based role

  , but

  prior hospitality or airline experience is mandatory

• Immediate joiners will be given priority