Role & responsibilities We are seeking a dynamic and experienced CRM Business Analyst to support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst will bridge the gap between business needs and technical execution, ensuring our CRM platform evolves in alignment with global business strategies. Key Responsibilities: 1. Requirement Gathering & Analysis Collaborate with global stakeholders to collect and document business requirements. Translate business needs into detailed functional specifications for CRM system enhancements. 2. CRM Optimization & System Enhancements Identify and implement CRM process improvements to enhance efficiency, user experience, and system performance. Work with developers and vendors to implement features and integrations, ensuring alignment with global business processes. 3. User Adoption & Training Develop user-centric training materials, conduct workshops, and provide hands-on support to drive adoption of CRM tools. Act as a CRM ambassador to promote consistent usage, best practices, and system benefits across departments and regions. 4. Reporting & Data Analysis Design and generate dashboards and reports for sales, marketing, and service functions using CRM tools and business intelligence platforms (e.g., Power BI, Tableau). Monitor data integrity and quality; perform root cause analysis and develop corrective action plans where needed. 5. Global Collaboration & Communication Work closely with global IT teams and CRM stakeholders to ensure consistent deployment of CRM standards. Facilitate communication between regional users and centralized IT teams to prioritize enhancements and support needs. 6. Project Management Support Contribute to CRM project planning, risk assessment, and progress tracking. Ensure CRM-related initiatives are delivered on time and within scope. 7. Compliance & Governance Support data privacy and compliance efforts, ensuring CRM processes adhere to international regulations (e.g., GDPR). Maintain documentation on data governance, user roles, and access control Preferred candidate profile Bachelors degree in Business, Information Systems, Computer Science, or related discipline. 3–5 years of experience as a CRM Business Analyst in a multinational manufacturing organization. Expertise in Microsoft Dynamics 365. Strong skills in data visualization and reporting tools such as Power BI or Tableau. Excellent interpersonal and communication skills with a global mindset. Proven ability to lead user training and change management initiatives.

Role & responsibilities 1. Network Design and Implementation : Design, configure, and implement network infrastructure, including routers, switches, firewalls, and wireless systems, to meet the organization's requirements. 2. Network Maintenance : Perform routine maintenance, updates, and upgrades to ensure network reliability and performance. Troubleshoot and resolve network issues promptly. 3. Security: Implement and maintain network security measures, including firewalls, intrusion detection systems, and access controls, to protect the organization's data and resources. 4. Monitoring and Optimization : Continuously monitor network performance and optimize network resources to ensure efficient data transmission and minimal downtime. 5 . Network Documentation : Maintain accurate documentation of network configurations, policies, and procedures. Create diagrams and network maps for reference. 6 . Capacity Planning : Assess current network capacity and plan for future growth, making recommendations for hardware and software upgrades as needed. 7. Vendor Management : Interact with network equipment vendors and service providers to procure hardware, software, and services and ensure vendor support agreements are upheld. 8. Network Policies and Procedures : Develop and enforce network policies, procedures, and best practices to ensure compliance and security. 9. Team Collaboration : Collaborate with IT teams, including system administrators, security analysts, and helpdesk staff, to resolve cross-functional issues and ensure a seamless IT environment. 10. Disaster Recovery : Develop and maintain network backup and disaster recovery plans to minimize data loss and downtime in case of network failures. 11. Training and Mentoring : Provide guidance and mentorship to junior network administrators and support staff, sharing your expertise and best practices. Preferred candidate profile Knowledge: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 8 to 10 years of experience in network administration, with a proven track record of managing complex network environments. Industry certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, or Certified Information Systems Security Professional (CISSP) may be preferred or required. Proficiency in network protocols, routing, switching, VPNs, and network security. Strong analytical and problem-solving skills. Excellent communication and teamwork skills. Familiarity with network monitoring and management tools. Knowledge of cloud networking and virtualization technologies is a plus

specialize in creating and modifying 2D electrical schematics, wiring diagrams, layouts, and Bills of Materials (BOMs) using AutoCAD. role involves close collaboration with engineers and global stakeholders to understand project requirements. Health insurance Provident fund

Responsibilities Designing and modifying electrical schematics, layouts, wiring diagrams, and other technical drawings using AutoCAD (2D). Working closely with engineers and other stakeholders to understand project requirements and ensure designs are accurate and meet specifications i.e. technical drawings, including schematics, layouts, wiring diagrams & BOM etc. Preparing and maintaining accurate documentation of electrical designs, including revisions and updates. Ensuring that designs comply with relevant global industry standards, codes, and regulations. Reviewing and interpreting engineering specifications and other project documents to ensure design accuracy. Communicating Collaborating with the global team to resolve any design-related issues and ensure smooth project execution. Coordinating with other global team members, including engineers, to ensure timely & smooth project workflow. Required Skills and Qualifications Proficiency in AutoCAD: Strong skills in using AutoCAD software for 2D design, drafting, and documentation. Technical Drawing: Ability to interpret and create technical drawings, including schematics, layouts, and wiring diagrams. Knowledge of Electrical Systems: Understanding of electrical systems, components, and their functionality. Attention to Detail: Meticulous attention to detail and accuracy in creating and modifying drawings. Communication Skills: Effective communication and collaboration skills for working with global teams. Problem-Solving Skills: Ability to identify and resolve design issues effectively. Knowledge of Industry Standards: Familiarity with relevant industry standards, codes, and regulations. i.e. IEC standards & other global standards. Education Typically requires a diploma or degree in electrical engineering or a related field. Having 2-3 years of experience in engineering industry. Proven experience as an Electrical Design Engineer. Have a good communication skill for communicating with global team.