Collection Officer (Tele caller)

Job Description: As a Tele-Collection Associate at WeRize, you will be responsible for recovering overdue payments by contacting customers via phone. You will negotiate repayment plans, track outstanding debts, and ensure timely collections while adhering to financial regulations. Key Responsibilities: Contact customers to follow up on overdue payments and negotiate repayment plans. Monitor accounts to track outstanding debts and encourage timely payments. Investigate historical data and use available databases to locate defaulters. Negotiate settlements and ensure compliance with company policies. Escalate cases to managers when necessary and work towards collection targets. Maintain accurate records and report on collection activities Requirements: Graduate with at least 1 Year of experience in outbound tele-collections. Strong negotiation and persuasion skills. Fluency in Hindi is mandatory; knowledge of Bengali or Marathi is a plus. Basic computer literacy for tracking and managing collections data Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹26,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Which city are you currently located? Do you have experience into Collections? Language: Hindi (Required) Work Location: In person