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Collection Executive

MULTIPLEX APPLIANCES PVT LTD(Ventair)

0 years

0 Lacs

Kolkata, West Bengal

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Collection Executive Industry: Bharat Gas Location: Kolkata Job Summary: The Collection Executive is responsible for recovering pending dues from customers in a timely and professional manner, maintaining cordial customer relations, and ensuring compliance with company policies and legal regulations. This role requires field visits and regular follow-ups. Key Responsibilities: Follow up with customers for overdue payments via phone calls, emails, and field visits. Meet collection targets set by the management on a monthly basis. Maintain daily reports on customer visits and payment status. Negotiate and convince customers to settle their dues. Ensure proper documentation of collection transactions. Resolve customer queries related to payment and billing. Coordinate with internal departments for payment reconciliation or disputes. Escalate chronic defaulters to the legal or recovery team when necessary. Follow RBI/Fair Practice Code guidelines for collections (if applicable). Maintain good relationships with customers to ensure future payment discipline. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: Remote

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Collection Executive