About this role: As an AI Engineer on the founding team , you won’t just write code—you’ll architect, experiment, and build AI systems that power the future of software interoperability. You’ll work directly with the founders, take ownership of major technical decisions, and help define the trajectory of our product and platform. We move fast. We build a lot. And we have fun while doing it. Here's what you'll do: Implement retrieval-augmented generation (RAG) pipelines to integrate LLMs with real-time data and context. Apply advanced techniques in prompt engineering , transfer learning , and custom model training. Optimize model performance and cost across production environments. Work with tools like Hugging Face, LangChain, OpenAI APIs , and vector databases (FAISS, Pinecone, Weaviate). Deploy scalable models using cloud platforms like AWS, GCP , or Azure , and containerization tools like Docker and Kubernetes . Collaborate with global teams and researchers in a fast-paced, remote-first setup. Must-haves: 4+ years of experience in AI/ML with deep exposure to Generative AI , LLMs, and NLP. Proficient in Python and at least one deep learning framework: PyTorch, TensorFlow , or JAX . Solid understanding of Transformer architectures (GPT, T5, BERT, Claude, Gemini, etc.). Experience deploying models in production using cloud infrastructure and MLOps practices. Familiarity with SQL/NoSQL and data manipulation at scale. Excellent analytical skills and ability to break down complex problems into production-ready solutions. Comfortable working 5+ hours overlapping with Pacific Time (PT) . Strong communication and asynchronous collaboration skills. Job Types: Full-time, Permanent Pay: ₹3,000,000.00 - ₹4,000,000.00 per year Benefits: Flexible schedule Health insurance Paid sick time Schedule: Monday to Friday Work Location: In person

About the Role: You will be responsible for leading and expanding our Professional Services business starting from the ground up. Your role will involve a hands-on approach in delivery, client engagement, and internal operations, transitioning from an individual contributor to overseeing complete service functions. From pre-sales scoping to final delivery, staffing, client communications, and internal coordination with product and engineering teams, you will be the key driver of success in this area. Responsibilities: - Establish and develop the professional services P&L from the initial stages - Develop standardized delivery playbooks and service models for efficient operations - Monitor utilization rates, margins, and client success metrics to drive business growth - Lead client interactions for scoping, proposal development, and negotiation of Statements of Work (SoW) - Gain in-depth understanding of client workflows to customize delivery plans effectively - Take ownership of project timelines, financial aspects, and delivery commitments throughout the process - Recruit and manage a top-tier services team - Provide mentorship to individual contributors (ICs) and create specialized teams based on verticals or geographies - Forecast resource requirements based on the sales pipeline to ensure adequate support - Collaborate closely with product, engineering, and support teams for seamless project execution - Translate client needs into actionable internal tasks with precision - Drive decision-making regarding custom and standard product development priorities Must-have: - Possess a minimum of 10 years of experience in professional services, consulting, or implementation roles - Started career as an individual contributor and progressed into leadership positions - Previous experience in a technology services company, agency, or as a registered partner of Workday, Salesforce, or ERP systems - Strong client-facing capabilities with the skill to manage and close complex deals - Hands-on operational approach capable of leading and executing tasks - Prior exposure to IT services environments - Familiarity with cross-border services delivery between India and the US - Understanding of enterprise software solutions such as Workday, Salesforce, SAP, among others,