Home
Jobs

Cloud Support Engineer

1 - 5 years

3 - 7 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

ParentPay Group - India is looking for Cloud Support Engineer to join our dynamic team and embark on a rewarding career journey.
Customer Support : Responding to customer inquiries, troubleshooting issues, and providing solutions to technical problems related to cloud services. Service Monitoring : Monitoring cloud infrastructure and services to proactively identify and resolve potential issues before they impact customers. Incident Management : Handling and resolving customer - reported incidents and service disruptions, ensuring quick and effective resolution. Ticket Management : Managing support tickets and maintaining accurate records of customer interactions and solutions provided. Technical Expertise : Demonstrating expertise in cloud services and architectures to guide customers on best practices and optimal usage of cloud resources. Documentation : Creating and maintaining documentation, knowledge base articles, and tutorials to aid customers and fellow team members.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Parentpay
Parentpay

FinTech / Education Technology

Caterham

RecommendedJobs for You

Nagpur, Maharashtra, India